First-class Waiter/Waitress - Dolce Campo Real
Responsible for ensuring the service provided in the restaurant(s), as well as its quality and the welcoming of the customer. 2nd-class Waiter/Waitress (1-2 years)
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This job advert was originally written in Portuguese.
• Experience as a Sommelier, Wine Steward/Stewardess or similar role;
• Ability to create food and wine pairings;
• Extensive knowledge of different wines and which regions produce each type;
• Knowledge of local vineyards and wineries;
• Understanding of the winemaking process;
• Sommelier certification is a differentiator/plus;
• Availability and Flexibility of Schedules;
• Good communication and interpersonal skills;
• A liking for teamwork and mutual support;
• Ease in creating immediate empathy;
• Dynamic and proactive attitude;
• Good presentation;
• Knowing the DHM DNA well;
• Respect for the group's philosophy and vision.
You are responsible for creating and updating the wine list and for advising customers on wines based on menu choices. Responsibilities also include supervising wine service and collaborating with the Chef on renewing new selections in order to achieve the best cost/quality.
• Create and update the wine list in coordination with the chef and/or F&B Director and/or Head Waiter;
• Recommend food and wine pairings;
• Advise guests on wines based on their personal tastes and food choices;
• Inform customers about the different varieties of wines and prices;
• Ensure that wines are served at the right temperature and in the appropriate glasses;
• Store opened bottles properly to maintain flavor;
• Manage wine service and ensure stock;
• Train the floor team on the available wines;
• Negotiate purchase prices with suppliers;
• Organize wine tasting days or wine-related events;
• Comply with all health and safety regulations;
• Support other areas whenever requested.
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