Video Content Analyst with Finnish - LIS2

On-site in Lisbon·Added over 3 years ago

This job was published 3 years ago

The role

Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon?

Our client is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era.

Want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policy making?

Day-to-day responsibilities

  • Review user reports regarding website content
  • Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner
  • Make well-balanced decisions and help resolve inquiries to defined policies and procedures
  • Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
  • Review sensitive content, sometimes involving graphic or disturbing subject matter

Requirements

  • Fluency in Finnish (at least C1 level, ideally native)
  • B2 level of English
  • Availability to work in 3 shifts, 7 days a week (24/7 availability)
  • Excellent communication (verbal and written) and interpersonal skills
  • Quick learner and adaptable to learn new processes, concepts, and skills
  • Excellent organizational and time management skills
  • Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard
  • Have a neutral mindset to alternative video content that needs classification
  • Holder of a Portuguese residence permit/EU citizenship

Benefits

  • Pleasant and inspiring working atmosphere
  • Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
  • Professional development and clear career path
  • You will be based in the client premises in Oeiras
  • Free shuttle service to work
  • Training & development opportunities
  • Competitive salary & relocation allowance and assistance*
  • Free fruit, coffee, tea and water and a lot more!

*Relocation package to candidates moving abroad Portugal or abroad Lisbon.

About Cross Border Talents

Cross Border Talents is a recruitment and staffing agency specializing in multilingual talent acquisition, primarily for tech, sales, and customer service roles across Europe. Based in Lisbon, Portugal, the company connects international professionals with employers in various sectors, including digital marketing, IT support, and sales, with a strong focus on roles that require specific language skills. They operate as a talent solutions provider, managing recruitment for companies that need multilingual teams, particularly in hubs like Barcelona and Malaga.

In Spain, Cross Border Talents has a significant presence, with numerous open positions in Barcelona, Madrid, Valencia, and Malaga, catering to a wide range of European languages such as German, Dutch, French, and Nordic languages. Their work culture is centered on international mobility and career development, making them a relevant partner for professionals looking to relocate to Spain. They offer opportunities in various sectors, including tech support, digital marketing, and sales, often with the possibility of remote work, which is attractive for international hires seeking to establish themselves in Spain.

Employees
50–200
Headquarters
Lisbon, Portugal
All open roles at Cross Border Talents
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