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Business Operations Analyst

On-site in Matosinhos·Full-time·Added 22 days ago (last checked 12 Oct)

Sonae MC

628 open roles

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Our summary

Work mode: On-site, Matosinhos
Contract: Full-time
Experience: 2+ years

Skills

This job advert was originally written in Portuguese.

Requirements

What we're looking for

Higher education in Management, Economics, Engineering, or a similar field;
Between 2 and 3 years of experience in business analysis, operations, or similar roles;
Solid IT knowledge from a user perspective;
Knowledge of Excel, SQL, Python, Microstrategy, Power BI;
Good capacity for analysis, conceptualization, and structuring of information.
Availability for travel.

What we have for you...

Pay & benefits

What you'll get

Meal Allowance via Dá Card;
Telecommunications Plan with voice, data, and equipment (for permanent employees);
Flex it Up Program - Extra Days Off, Unpaid Leave, Flexible Work Model (when applicable);
Health and Life Insurance (for permanent employees) with the possibility of extending Health Insurance to the family unit with advantageous conditions;
Flexible Benefits Program (when applicable);
Onboarding Plan and initial Training, Continuous Training platform, and Financial Literacy Program;
School Awards and Merit Scholarships for children of employees (regular and inclusive education), as well as Holiday Programs during school breaks;
Birth Kit for the baby on the way;
Internal Mobility Programs for talent promotion;
Flu Vaccine including its administration (voluntary participation);
Somos Sonae Program, providing psychosocial, financial, and legal support to employees;
Ergocoaching sessions;
Mental Health Promotion Programs and Nutrition Consultations;
Discount and Partnership Program with over 300 leading brands;
Provision of free coffee and fruit at the workplace;
Competitive Salary;
Collaborative and dynamic work environment.

The role

What you'll do

Monitor the SDR (Deposit and Refund System) operation, ensuring continuous support and clarification for stores and the various stakeholders involved;
Monitor and analyze performance indicators, and develop tracking reports that support decision-making;
Develop support documents for communicating system activity, initiatives, and improvement proposals;
Map and optimize processes, contributing to the definition of more efficient operational flows;
Collaborate with multidisciplinary teams in the development and implementation of business initiatives related to the SDR.

Therefore, bring with you...

#BETTERTOGETHER #BETTERWITHYOU

MC Sonae D&I Commitment:
We work to create a work environment based on the richness of profiles and focused on uniqueness, ensuring that everyone feels respected, valued for their skills, and has confidence in the organization.

Hiring process

We appreciate your interest in this opportunity! Your application will only be considered complete after completing a digital assessment. At the end of the application, and if you meet the necessary criteria for the role, you will receive a link to access it in your registration email. This step is mandatory, as our recruitment process is based on skills assessment.

About Sonae MC

Industry: Retail
Website: sonaemc.com

In their own words

About the company & team

We are a company for everyone and by everyone. At MC, we put people at the center: customers, employees, and the community. We create value together, innovate at every step, and lead closely, recognizing the qualities of each individual. Different stories and ideas unite us in the same purpose: to grow and reach the best version of ourselves. Because everything we are, we achieve together.

So, join us!

We are looking for a Business Operations Analyst for our SDR - Operational Services Management team and we believe we will be #betterwithyou!

We are counting on you to...

All open roles at Sonae MC