Customer Solutions Architect

Provides leadership and a senior level solution consulting service in customer project; ability to understand customer's business and technical needs and ability to translate them into a solution, Designs and executes complex integration, operations or performance solutions for customers & Shares professional knowledge to guide others.

• Provides senior level solution consulting service, having expertise in SSP Portfolio {CSD/DRA} over multiple technologies (3G, 4G, 5G, cloud, enterprise); acts as a source of expertise for colleagues.
• Design and leads the identification and specification of complex solutions in complex customer environment.
• Check customer requirement and discuss with Sales/Presales team for 4G/5G DRA
• Support and Manage Installation, Integration, Acceptance testing, Operations & Maintenance, and any ongoing modification (including upgrades) & configuration changes to the CSD Solution
• Review technical requirements, MOP Preparation, LLD & HLD
• Technical Management for CSD Solution Quality and Risk Analysis and schedule management
• Provide technical clarifications on the CSD Activity to Customer and other teams

• Good Knowledge of LTE and 5G Networks and Call flows.
• Solution design & Implementation of Core Network Elements for Signalling (SCP, SEPP, BSF, CNDRA)
• Experience in Cloud + Virtualization on VNF and CNF.
• Good Understanding on VMWare, Openstack, red hat OCP, AWS Cloud.
• Good experience in Unix/Linux commands.
• Deployment expertise in functional & serviceability areas with large-scale distributed systems.
• Good working knowledge in VOLTE/IMS, DRA, SCP, BSF, SEPP in 4G/5G core technologies.
• Good Hands-on knowledge on Diameter/HTTP2 signalling domain, JSON, RestAPI, SCTP, TCP with core products e.g. Load Balancers, DRA, SLF.
• Good hands-on experience in Linux, Kubernetes, VMWare/OpenStack and working with CSF Assets & Blueprints like BVNF/BCMT/BELK.
• Basic scripting language expertise (Shell script, PERL, Python, Ansible) would be added advantage.
• Good knowledge of SIP, Diameter and Telecom Domain Knowledge (VoLTE, IMS).
• Experience with cloud-ready, cloud-native, micro services and containers architecture, Devops.

Position Requirements:

• Ability to lead complex technical programs.
• Ability to discuss with customer for requirements gathering.
• Ability to Solution Design Creation for SSP products - CSD.
• Solution Deployment and Solution Architecture Creation support.
• Ability to troubleshoot call flow related issues and fixing the same.
• Ability to understand the new solutions quickly and delivering the same to Customer.
• Strong understanding of Mobile Network (2G, 3G & 4G).
• Advanced level on Operating System such as Linux or Solaris.
• Experience on networking troubleshooting using tools such as Wireshark.
• Experience on virtualization - VMWare or Open stack.
• Ability to work with both technical and management layers at customer.
• Ability to work on Automation initiatives.
• Ability to play a role of Individual contributor as well as team player based on the project requirements.
• Travel availability: 50% of the time on domestic or international travels.
• Good Communication Skills.