Business Process Analyst Trainee

We are looking for someone who can quickly engage in renewing and improving existing business processes through several phases, such as documenting and reviewing the current processes to identify bottlenecks, inefficiencies and areas for improvement. You will have the chance to utilize your problem-solving and communication skills, as well as think outside the box. In this role, you will gain extensive knowledge of the organizational structure, end-to-end business processes, and the corresponding Business Operating Systems.

• Update the existing Business Processes Map, ensuring all corresponding inputs and outputs are accurately reflected.
• Refresh the Business and Operation Software Systems (B/OSS) and database maps, performing gap analysis and proposing solutions to close major gaps and boost quality and productivity.
• Identify opportunities for automation and AI-enabled process optimization to eliminate manual tasks, improve efficiency, and reduce errors.
• Handle and synthesize large, unstructured datasets to develop forward-looking proposals that enhance productivity and work quality.
• Collaborate with the team to research and evaluate modern automation and AI tools for potential implementation.

Note: please submit your CV in English to be considered.

Some of our benefits for trainees in Portugal:

• Flexible and hybrid working schemes
• Meal allowance to support daily needs
• Well-being programs to support your mental and physical health
• Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
• Employee Growth Solutions to support your personalized career & skills development
• Diverse pool of Coaches & Mentors to whom you have easy access
• A learning environment which promotes personal growth and professional development - for your role and beyond