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Service Manager Pleno

On-site in Lisbon·Added 19 days ago (last checked 19 Oct)

Noesis

97 open roles

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Overview

Work mode
On-site, Lisbon
Experience
3+ years

Skills

Requirements

What we're looking for

  • Degree in Computer Science, Information Systems, Engineering, or a related field;
  • Minimum 3 years of experience in service management or similar environments;
  • Experience with Word, PowerPoint, MS Project, HPSM, Confluence, and Jira;
  • Knowledge of software management lifecycles;
  • Knowledge of Waterfall and Agile methodologies;
  • Basic knowledge of Distributed Systems and Mainframe.
  • Proactivity and dynamism;
  • Organizational and communication skills;

The role

What you'll do

  • Manage service requests and evolutionary requests for projects;
  • Ensure the registration and prioritization of requests;
  • Manage conflicts between requests;
  • Follow up on requests throughout their lifecycle;
  • Ensure the formal delivery of requests across all environments.

description

Noesis is looking for candidates with the following profile:

About Noesis

Industry
IT Consulting
Website
noesis.pt

In their own words

Additional information

If you meet these conditions and would like to join an innovative organization that continuously invests in training its talents, send us your application.

Join us. Let's innovate together!

All our recruitment and selection processes are based on equal opportunities, valuing the competence and potential of each person and ensuring that no candidate is discriminated on the grounds of gender, ethnicity, sexual orientation, age, religion or physical condition.

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