2nd Level Support

• Customer support via email (responding to requests for clarification regarding payment methods, technical and functional aspects associated);
• Analysis using Knowledge Base. Contact with Banks.

We, at Nimber, do not believe in chance.

Did it catch your attention? Great. Keep reading...

We are Nimber, and we are not just filling vacancies; we are building a team ready to transform things. If you are prepared to rewrite the rules and make a real impact, this is your moment. Join us and let's put the future where it belongs: in the hands of passionate people.

In mathematics and game theory, they are numbers with special addition and multiplication properties. And what we really want is to add value to our clients' projects.

Position: 2nd Level Support

• Professional experience in customer support areas (Banking sector);
• Knowledge of payment systems, banking ecosystem;
• Proficiency in Portuguese and English;
• Knowledge of Outlook, Word, Excel and PPT. Good learning capacity, organization, autonomy and dynamism; Good oral and written communication skills;
• Initiative and proactivity;
• Problem identification and resolution;
• Knowledge and experience in the information technology area, with digital payment solutions, is valued.

If you are tired of feeling like just another number, send us your application and become a Nimber.