Ukrainian Gaming Customer Support - Lisbon

A video gaming brand that consists of five home video game consoles, two handhelds, a media center, and a smartphone, as well as an online service and multiple magazines. The brand is produced by Sony Interactive Entertainment, a division of Sony.

Become a member of our Player Support team and support the company in helping customers. An exciting and international working atmosphere awaits you.

Responsabilities

• Provide professional technical support service to Consoles, Account Management Issues through different channels (both oral and written)
• Help customers with payment issues;
• Support for using our client products, installing and synchronizing software and devices;
• Effective assistance and advice when purchasing

Requirements

• C2 in Ukrainian/Russian + Fluent English
• Previous experience as a Technical/Customer Support
• Passionate about Video Games and Igaming industry
• Minimun High School degree
• Be already based in Lisbon or sorrounds

Conditions on offer

• Monday to Friday, weekends OFF
• Salary Base x 12 months
• Monthly Bonus
• Meal allowance
• Health Insurance

This position will start on the 17th of June*

This position is On-site; offices in Lisbon*

Are you passionate about video games and skilled in customer support? Do not think no more and