Jobs in Portugal, in English.
13,000+ live jobsDutch Customer Support - Work from Home - Based in Portugal
Remote, Lisbon·Added 4 days ago (last checked 9 Nov)
Our summary
- Work mode
- Remote (Lisbon)
- Languages
- Dutch
Skills
Requirements
What we're looking for
- Fluent in spoken and written Dutch.
- Strong communication and interpersonal skills.
- Customer-focused
The role
What you'll do
- Communicate effectively with Dutch-speaking customers via phone, email, and chat to address inquiries and provide support.
- Ensure a high level of customer satisfaction by understanding and meeting customer needs promptly and professionally.
- Resolve customer issues by utilizing problem-solving skills and collaborating with relevant internal teams.
- Maintain accurate and detailed records of customer interactions in our customer relationship management (CRM) system.
- Stay informed about company products, services, and policies to assist customers effectively.
- Contribute to a positive team environment and share insights to enhance overall customer support quality.
Requirements
- Be based in Portugal or willing to relocate and work from Portugal
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