German Customer Support - Lisbon, Portugal
On-site in Lisbon·Added over 5 years ago
This job was published 5 years ago
208 open roles
Overview
Requirements
German
The ad asks for German, or counts it in your favour.
The role
We are looking for German customer support for a Customer Support Position in Lisbon
If you are looking for stability, to work in a multi-cultural environment and to grow within the company, this is your chance
Our client is one of the largest multinational BPO companies in the world. They are known to work with world famous brands but also start-ups. They are constantly evolving and looking for new talent to join them!
Requirements
- Native or near native German
- A good level of written and spoken English (B2-C1)
- Team player and open minded
- Good knowledge of computer tools
- Excellent oral and written communication and argumentation skills
- Proactive, dynamic and motivated
- Non-European candidates need a work permit
RESPONSIBILITIES
- Ensure quality service by responding to customer inquiries by phone, chat and/or e-mail
- Provide active listening and empathy
- Support and manage customer issues
- Provide personalized recommendations and solutions to various customer requests
Benefits
- Attractive salary
- Unfixed contract (CDI)
- Bonuses
- Private health and dental insurance
- Great possibility of career progression
- Work stability
Relocation package (only for candidates with relocation needs) Up to 200 € for your travel ticket (after 3 months) Up to 360 € for accommodation per month for the first 6 month (reimbursed) Accommodation support customized which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation.
Don't wait another minute and apply directly for this opportunity! Please send your CV in English.
About Cross Border Talents
Cross Border Talents is a recruitment and staffing agency specializing in multilingual talent acquisition, primarily for tech, sales, and customer service roles across Europe. Based in Lisbon, Portugal, the company connects international professionals with employers in various sectors, including digital marketing, IT support, and sales, with a strong focus on roles that require specific language skills. They operate as a talent solutions provider, managing recruitment for companies that need multilingual teams, particularly in hubs like Barcelona and Malaga.
In Spain, Cross Border Talents has a significant presence, with numerous open positions in Barcelona, Madrid, Valencia, and Malaga, catering to a wide range of European languages such as German, Dutch, French, and Nordic languages. Their work culture is centered on international mobility and career development, making them a relevant partner for professionals looking to relocate to Spain. They offer opportunities in various sectors, including tech support, digital marketing, and sales, often with the possibility of remote work, which is attractive for international hires seeking to establish themselves in Spain.
- Employees
- 50–200
- Headquarters
- Lisbon, Portugal
- Website
- cbtalents.com
