2nd Class Waiter (m/f) - Pousada do Palácio de Estoi

You guide all service in the areas under your responsibility - Restaurant(s), Banquets, bar(s), Room Service, Mini-Bar and Disco(s) - coordinating the teams on the ground and providing assistance whenever necessary.

Guidance and supervision of a service area - Supervise service in the areas under your responsibility: Restaurant(s), Banquets, bar(s), Room Service, etc. and meet daily with the teams to organize and provide instructions regarding the service to be performed. - Adjust and optimize the teams and the material resources available for the events planned for each day. Check daily occurrences, performance and conditions - Check daily occurrences in service, the quality levels of product and service, customer satisfaction/dissatisfaction, sanitary, cleaning and hygiene conditions, in order to always guarantee the best responsiveness of your teams and the rapid resolution of any problems when they occur.

Business Orientation (Be Efficient)

Goal Orientation (Be Efficient)

Adaptation to Transformation (Be Agile)

Focus on internal and external customers (Be Passionate)

Teamwork (Be Collaborative)

Resilience (Be Agile)

Rigor and Attention to Detail (Be Efficient)

Proactivity (Be Efficient)

Environmental and social awareness (Be Conscientious)

Planning and Organization (Be Efficient)

Restaurant Service

Customer Service

F&B software (Micros)

English