Jobs in Portugal, in English.
13,000+ live jobsNorwegian Customer Service Advisor - Work from home - Portugal
Remote, Lisbon·Added 1 month ago (last checked 2 Nov)
Our summary
- Work mode
- Remote (Lisbon)
- Languages
- Danish
Skills
Requirements
What we're looking for
- Dynamic and Proactive
- Good communication skills
Nice to have
- Experience with attending customers will be a plus
Education & certifications
- Highschool Degree
- Microsoft Office Knowledge
Languages
- Native or near native level of Danish
- Good level of English (it will be to work in an international company)
Pay & benefits
What you'll get
- Basic salary for 14 months
- Performance Bonus
- Work from home
The role
What you'll do
- RESPONSABILITIES:
- Ability to assist users with General Inquiries, and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)
- Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, eCommerce reviews) channels.
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information
How you'll work
- Based in Portugal - WORK FROM HOME
REQUIREMENTS
- REQUIREMENTS:
ON OFFER
- ON OFFER:
6mo ago
Customer Support Specialist – Dutch Market | Remote Portugal
Remote, Braga
3mo ago
Polish-Speaking Customer Support Advisor in Portugal | Accommodation Available
On-site in Lisbon
€1k
