Jobs in Portugal, in English.
13,000+ live jobsItalian Customer Support Advisor - Search Engine Project - Lisbon
On-site in Lisbon·Added 1 month ago (last checked 2 Nov)
Our summary
- Work mode
- On-site, Lisbon
- Languages
- Italian
Skills
Requirements
What we're looking for
- Microsoft Office Knowledge
- Dynamic and Proactive
- Good communication skills
Nice to have
- Experience with attending customers will be a plus
Education & certifications
- Highschool Degree
Languages
- Native or near native level of Italian
- Good level of English (it will be to work in an international company)
Pay & benefits
Visa & relocation
- Based in Portugal or able to relocate
The role
What you'll do
- Ability to assist users with General Inquiries, and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)
- Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, eCommerce reviews) channels.
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information
3mo ago
Polish-Speaking Customer Support Advisor in Portugal | Accommodation Available
On-site in Lisbon
€1k
