Jobs in Portugal, in English.

German Customer Support/Relocation Agent Expedia - Lisbon - LIS1

On-site in Lisbon·Added over 3 years ago (last checked 15 Oct)

Overview

Work mode
On-site, Lisbon
Languages
German

Skills

This job advert was originally written in German.

Requirements

What we're looking for

  • Fluent German skills (C2 level or native speaker);
  • Good English skills (B2 level);
  • Willingness to work in rotating shifts
  • Good computer skills;
  • Any kind of previous experience or contact with customers;
  • Excellent communication skills;
  • Good listening and empathy skills;
  • Good time management skills;
  • Team spirit and flexibility.

Pay & benefits

What you'll get

  • Competitive salary;
  • Meal vouchers; Fixed-term, renewable employment contract;
  • Private health insurance
  • Airport pickup and administrative support with your registration in Portugal;
  • Reimbursement of your flight costs;
  • Accommodation in a shared apartment of our client's company;
  • Free Portuguese lessons, sports activities, and much more!

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The role

What you'll do

Your role as a Customer Support/Relocation Agent involves direct contact with travel agencies, hotels, and many other channels to support customers and businesses around the world.

  • •Processing new and existing reservations (service and sales);
  • Professional management of flight, hotel, car rental, and other booking changes, services, as well as all other customer inquiries;
  • Service in hotels of several partner companies of the Expedia network
  • Customer support in the selection and booking of hotels;
  • Creating suitable offers based on the wishes and needs of customers.

About Cross Border Talents

Employees
50–200
Headquarters
Lisbon, Portugal

In their own words

About the company & team

Are you interested in the tourism/hospitality industry? Would you like to join one of the leading BPO companies in Lisbon? Our client is a world-leading company and one of the largest companies in Portugal. In recent years, they have been recognized as an excellent employer and as one of the best providers of customer service services, awarded multiple times by the Great Place to Work Institute and twice by Exame Magazine as the best employer in Portugal.

All open roles at Cross Border Talents
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