German Client Support for Tourism Project

On-site in Lisbon·Added over 5 years ago

This job was published 5 years ago

Overview

Requirements

  • German

    The ad asks for German, or counts it in your favour.

The role

Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project, Portugal.

You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You'll be guiding Client-Brands on the effectiveness of their ads - optimizing Marketing campaigns, providing technical support and troubleshooting issues.

- Responsibilities as a Legal Online Operations Analyst:

- Assist customers with booking of hotels, holiday packages and other travel-related services;

- Provide helpful and effective service for both in travel"and post travel questions;

- Assist customers with questions regarding payment, changes, cancellation,

Requirements

- Must be fluent in English and German;

- Ability to work in a multicultural environment and as part of cross-functional teams;

- Experience with Microsoft Office

Benefits

- Relocation package (accommodation, expenses and flight reimbursement)

- Competitive base salary and benefits;

- Training and career development opportunities;

- A culture of respect and human empowerment;

- Very nice office space by the Tagus river, served by several businesses and great access to public transportation

About Cross Border Talents

Cross Border Talents is a recruitment and staffing agency specializing in multilingual talent acquisition, primarily for tech, sales, and customer service roles across Europe. Based in Lisbon, Portugal, the company connects international professionals with employers in various sectors, including digital marketing, IT support, and sales, with a strong focus on roles that require specific language skills. They operate as a talent solutions provider, managing recruitment for companies that need multilingual teams, particularly in hubs like Barcelona and Malaga.

In Spain, Cross Border Talents has a significant presence, with numerous open positions in Barcelona, Madrid, Valencia, and Malaga, catering to a wide range of European languages such as German, Dutch, French, and Nordic languages. Their work culture is centered on international mobility and career development, making them a relevant partner for professionals looking to relocate to Spain. They offer opportunities in various sectors, including tech support, digital marketing, and sales, often with the possibility of remote work, which is attractive for international hires seeking to establish themselves in Spain.

Employees
50–200
Headquarters
Lisbon, Portugal
All open roles at Cross Border Talents

More jobs like this

or browse Mid-level

WhatsApp