Technical Product Specialist (Spanish-Speaking) - Digital Ads

Concentrix is a global leader shaping the future through technology and innovation, operating in 70+ countries and partnering with world-renowned brands.

And so, for our client, a leading global technology company providing innovative digital advertising solutions to businesses around the world, we are looking for Technical Product Specialists in Lisbon, Portugal.

As a Technical Product Specialist - Digital Ads, you will support advertisers using our client's digital advertising products.

• Troubleshoot and resolve technical and product-related issues

• Support advertisers through email and chat

• Help customers get the most out of their advertising products

• Work closely with Product Operations and Technical teams to resolve complex queries

• Educate advertisers on product features and best practices

• Contribute to initiatives that improve customer experience and service quality

• C1 level Spanish, both written and spoken

• B2 level English

• Degree in Marketing or a related field

• Experience in Digital Marketing

• Hands-on experience with paid campaign management (mandatory)

• Good understanding of social media and digital advertising

• Experience in a Contact Centre or with an Advertising Technology company

• Ability to work effectively both independently and as part of a team

• Strong problem-solving skills and an interest in technology

Don't tick every box? We still encourage you to apply! Your experience may be a great fit for this or another opportunity at Concentrix.

Apply today and join our international team in Lisbon!

In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.