Content Moderator (French speaking) . E-Commerce Global

In this role, we offer you benefits that adapt to your lifestyle:

• Competitive salary (fixed + additional bonuses)
• Central location in Lisbon, Portugal
• Referral bonus opportunities (Bring-a-Friend)
• Full paid training on the company and the project
• Career development programs

Are you looking for your next step? We are a global leader in technology and services that power the brands of the future. We help well-known brands - the ones you use every day - improve their businesses through technology and integrated solutions, in more than 70 countries. And we are proud to be recognized with awards such as "World's Best Workplaces", "Best Companies for Career Growth" and "Best Company Culture", year after year.

If you're looking to grow and be inspired, as a Content Moderator in Lisbon, Portugal (on-site), you will ensure that performance targets are met across all operations. You will also contribute to meeting our clients' expectations of operational excellence: high standards in quality, efficiency, and improving the customer journey.

As a Content Moderator, you will:

• Review content within defined turnaround times (SLA) and quality standards
• Analyze reports within the allotted timeframes while respecting quality standards
• Escalate issues to the client in accordance with agreements (MSA) and the knowledge base
• Monitor user behavior and enforce policies effectively
• Apply guidelines consistently across different types of content
• Handle sensitive topics autonomously while respecting platform standards
• Maintain confidentiality and professionalism in all interactions

We will provide you with all the training, cutting-edge technologies, and continuous support you will need to succeed. At Concentrix, there is genuine potential for professional and personal growth. In fact, approximately 80% of our managers and leaders are from internal promotions! That is why we offer a range of FREE leadership learning and development programs, designed to set you on the path to the career you have always imagined.

Discover the best version of yourself!

If all of this sounds like the ideal next step in your professional journey, we want to get to know you. Apply today and discover why more than 440k+ game-changers across the world consider Concentrix their employer of choice.

Concentrix is an equal opportunity employer

We are proud to be one team, one company, on a global scale. We are committed to providing equal opportunities to all candidates and ensuring a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without distinction of race, age, gender identity, sexual orientation, religion, ethnicity, marital status, national origin, disability, or any other classification protected by applicable laws.

In accordance with Portuguese legislation, only candidates legally authorized to work in Portugal will be considered for this position.