Jobs in Portugal, in English.

Backoffice Legal Advisor (French-speaking) - Airline

On-site in Lisbon·Full-time·Added 6 months ago (last checked 4 Nov)

Our summary

Work mode
On-site, Lisbon
Contract
Permanent, full-time hours
Languages
French

This job advert was originally written in French.

Requirements

Education & certifications

Concentrix will be a perfect fit for you if:

  • You have an excellent level of French (C1) and a good level of English (B2)
  • You have excellent communication skills
  • Initial experience in customer service or in the tourism/travel sector is a plus
  • You are proactive, autonomous, and you enjoy working in a team

If you think you don't tick all the boxes, we still encourage you to apply. We will do our best to offer you the position that suits you, whether it is this one or another.

Pay & benefits

What you'll get

In this role, we offer you benefits that adapt to your lifestyle:

  • Competitive salary (fixed + additional bonuses)
  • Central location in Lisbon, Portugal
  • Referral bonus opportunities (Bring-a-Friend)
  • Full paid training on the company and the project
  • Career development programs

Discover the best version of yourself!

If all of this sounds like the ideal next step in your professional journey, we want to get to know you. Apply today and discover why more than 440k+ game-changers across the world consider Concentrix their employer of choice.

Concentrix is an equal opportunity employer

We are proud to be one team, one company, on a global scale. We are committed to providing equal opportunities to all candidates and ensuring a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without distinction of race, age, gender identity, sexual orientation, religion, ethnicity, marital status, national origin, disability, or any other classification protected by applicable laws.

The role

Are you looking for your next step? We are a global leader in technology and services that power the brands of the future. We help well-known brands - the ones you use every day - improve their businesses through technology and integrated solutions, in more than 70 countries. And we are proud to be recognized with awards such as "World's Best Workplaces", "Best Companies for Career Growth" and "Best Company Culture", year after year.

If you are looking to grow and be inspired, as a Legal Advisor in Lisbon, Portugal (on-site), you will ensure that performance objectives are met across all operations. You will also contribute to meeting our customers' expectations regarding operational excellence: high objectives in terms of quality, efficiency, and improvement of the customer journey.

What you'll do

As a Legal Advisor, you will:

  • Verify whether transport operators comply with passenger rights
  • Understand the specific situation of each customer and ensure the processing and follow-up of their legal claims
  • Manage files in collaboration with various stakeholders (lawyers, legal experts, competent national authorities) in order to correctly assess the validity of claims

Professional and personal development

We will provide you with all the training, cutting-edge technologies, and continuous support you will need to succeed. At Concentrix, there is genuine potential for professional and personal growth. In fact, approximately 80% of our managers and leaders are from internal promotions! That is why we offer a range of FREE leadership learning and development programs, designed to set you on the path to the career you have always imagined.

Employment Eligibility

In accordance with Portuguese legislation, only candidates legally authorized to work in Portugal will be considered for this position.

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