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Receptionist AniCura Santa Marinha Veterinary Hospital

On-site in Vila Nova de Gaia·Added 7 months ago (last checked 12 Nov)

AniCura Group

44 open roles

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Our summary

Work mode: On-site, Vila Nova de Gaia
Experience: 2+ years

Skills

Veterinary Medicine

This job advert was originally written in Portuguese.

Requirements

What we're looking for

2 years of experience in customer service or a passion for it.
Availability to work rotating shifts
Customer and patient orientation and a passion for teamwork.
Good capacity for planning, organization, and rigor
Dynamic, proactive person with the ability to handle stress
Residency in the area or mobility to easily commute to the hospital

Nice to have

Knowledge of English (valued)

Pay & benefits

What you'll get

Integration into a multidisciplinary team and contact with the best professionals in the veterinary market
Associate Assistance Program, which aims to help our associates revitalize their emotional, physical, and mental well-being. It is focused on helping to balance work and personal life
Access to the Mars Center for Veterinary Excellence. Our virtual field that provides access to resources and on-demand continuing education for all associates. In addition to the courses, the tool offers the possibility of connecting with experienced professionals worldwide to promote collaboration and learning.
Life insurance
Health Insurance
Monthly salary according to experience and meal allowance

The role

Job Opportunity: Receptionist AniCura Santa Marinha Veterinary Hospital

What you'll do

In-person and telephone customer service
Management and handling of received emails
Management of the doctors' schedules (bookings, rescheduling, and cancellations)
Collection of customer debts
Confirmation of appointments
Counter sales of products
Patient triage in case of emergency
Sending reports to customers
Sending exams and analyses to customers
Other administrative tasks

What are we looking for?

Interest in learning and continuous training.

About AniCura Group

Industry: Veterinary care services
Founded: 2011
Employees: 5,000–10,000
Headquarters: Danderyd, Sweden

In their own words

About the company & team

AniCura, part of the MARS Veterinary Health group with a global presence, is one of the leading European providers of high-quality veterinary care for companion animals. It offers a wide range of high-quality medical services covering preventive and basic healthcare, advanced diagnostics, internal medicine, intensive care, surgery and orthopedics, rehabilitation, physiotherapy, and dietary advice, and offers food and care products for companion animals.

AniCura is present in 350 hospitals and clinics in Europe and has more than 11,000 employees providing the best veterinary care daily to more than 3 million companion animals.

All open roles at AniCura Group