Receptionist AniCura Restelo Veterinary Hospital

• In-person and telephone customer service

• Management and handling of received emails

• Management of the doctors' schedules (bookings, rescheduling, and cancellations)

• Collection of customer debts

• Confirmation of appointments

• Counter sales of products

• Patient triage in case of emergency

• Sending reports to customers

• Sending exams and analyses to customers

• Other administrative tasks

Job Opportunity: Receptionist AniCura Restelo Veterinary Hospital

We are looking for a Receptionist to reinforce the Restelo Hospital Team.

AniCura, part of the MARS Veterinary Health group with a global presence, is one of the leading European providers of high-quality veterinary care for companion animals. It offers a wide range of high-quality medical services covering preventive and basic healthcare, advanced diagnostics, internal medicine, intensive care, surgery and orthopedics, rehabilitation, physiotherapy, and dietary advice, and offers food and care products for companion animals.

AniCura is present in 350 hospitals and clinics in Europe and has more than 11,000 employees providing the best veterinary care daily to more than 3 million companion animals.

• 2 years of experience in customer service or a passion for it.

• Availability to work rotating shifts

• Customer and patient orientation and a passion for teamwork.

• Good capacity for planning, organization, and rigor

• Dynamic, proactive person with the ability to handle stress

• Interest in learning and continuous training.

• Residency in the area or mobility to easily commute to the hospital

• Knowledge of English (valued)

• Integration into a multidisciplinary team and contact with the best professionals in the veterinary market

• Associate Assistance Program, which aims to help our associates revitalize their emotional, physical, and mental well-being. It is focused on helping to balance work and personal life

• Access to the Mars Center for Veterinary Excellence. Our virtual field that provides access to resources and on-demand continuing education for all associates. In addition to the courses, the tool offers the possibility of connecting with experienced professionals worldwide to promote collaboration and learning.

• Life insurance

• Health insurance

• Monthly salary according to experience and meal allowance