This job was automatically translated to English.
Pay & benefits
What you'll get
- Birthday;
- Health insurance for the employee;
- Continuous training and internal mobility - Academia Lusíadas | Knowledge Center;
- Your Baby Matters | Maternity kit;
- Back-to-school and Christmas support;
- Clube Lusíadas Vantagens | Exclusive discounts;
- Insurance for the family and special conditions for household members;
- Support for children of employees with special needs - Lusíadas em Família.
Requirements
What we're looking for
- Academic qualifications at the 12th-grade level (mandatory);
Nice to have
- We value professional experience in the healthcare reception area;
Languages
- Knowledge of the English language at written and oral levels;
The role
The Grupo Lusíadas Saúde, with 25 years of history, is today one of the references in healthcare in Portugal.
At this moment, we intend to recruit a Receptionist for Hospital Lusíadas Porto.
What you'll do
- Face-to-face customer service, demonstrating empathy and availability for the client;
- Ensure the correct identification, completion, and updating of the client's personal data in the computer system;
- Proceed with the correct scheduling of consultations, exams, or medical acts;
- Ensure the billing of acts performed by the client and issue payment, according to agreements with insurance companies;
- Correctly perform the daily cash closing;
- Perform the management of emails and pending tasks, ensuring their correct prioritization;
- Demonstrate the ability to respond to customer complaints.
How you'll work
- Availability for rotating shifts (night work, weekends, and holidays).
About Lusíadas Saúde
- Industry
- Healthcare
- Website
- lusiadas.pt
In their own words
About the company & team
We grow based on proximity, innovation, and a way of caring that values people - our professionals, our clients, and all the differences that make us unique. We value openness, compassion, loyalty, and integrity, understanding that this is what makes our team truly unique.
We are a team of 8,000 professionals for whom "We Know How to Care" is a daily commitment.
Additional information
At the Lusíadas Saúde Group, we promote an inclusive and diverse environment, where we value differences and guarantee equal opportunities for all people, regardless of their identity, origin, or condition.
If you share our values and want to join a leading healthcare project in Portugal, send your updated CV and join a team that knows how to care!
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