Monitoring and Observability Coordinator (M/F)

ANA is part of the VINCI Group, which is the world's leading private operator in its sector, managing a network of more than 70 airports in 14 countries across Europe, Asia, Africa, and the Americas

A CIO Org. intends to strengthen its team by recruiting a Monitoring and Observability Coordinator to join its team, whose main functions will be:

• Lead and develop the observability team, defining objectives, guiding employees, and monitoring their performance;
• Plan and manage observability tools, ensuring availability, security, and scalability, as well as defining best practices and a monitoring framework for different projects;
• Integrate applications with monitoring tools, manage dashboards, and analyze logs and metrics, configuring alerts and performing root cause analysis through queries.
• Define and prioritize the backlog, establish sprint objectives, and track progress, promoting the implementation of new monitoring solutions and collaboration with development and operations teams to ensure best practices;
• Anticipate infrastructure and resource needs, recommending improvements in monitoring and observability tools to support business growth;
• Collaborate with vendors in evaluating technological solutions and ensure the alignment of observability initiatives with stakeholders and the business strategy;
• Implement security measures, ensure compliance with regulations, and ensure disaster recovery and business continuity plans.

• Bachelor's degree in Computer Engineering, Computer Science, Information Systems, or related fields;
• Between 5 to 7 years of experience in similar roles;
• Proven experience in the configuration and use of Grafana, Dynatrace, and Power BI;
• Knowledge of Agile methodologies;
• Additional experience with other monitoring and observability tools;
• Familiarity with large-scale and highly complex projects;
• Good knowledge of the English language.

• Analytical capacity to interpret monitoring data and correlate it with business indicators;
• Proactivity and dynamism;
• Good communication skills;
• Teamwork and resilience;
• Problem-solving skills;
• Adaptability and willingness to learn.
• Collaboration and mutual aid;
• Transparency and mutual trust;
• Knowledge sharing.

Work location: Lisbon