Veeva Vault Administrator

TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.

Join Our Team as a Veeva Vault Administrator home-based in Europe.

As part of our IT department, the Veeva Vault Administrator, will be responsible for ensuring the effective operation, configuration, and continuous improvement of the Veeva Vault platform to support business-critical processes in regulated environments. This role ensures system reliability, data integrity, and compliance with applicable regulatory standards while enabling efficient document and data management across functions such as Quality, Clinical, and Regulatory. The administrator acts as a key liaison between business users and IT, translating operational needs into scalable system solutions that enhance productivity, maintain compliance, and support organizational goals.

• System Administration & Configuration

  • Administer and maintain Veeva Vault applications (e.g., CTMS, eTMF, RIM).

  • Configure workflows, lifecycles, document types, security settings, and metadata.

  • Manage user roles, permissions, and access controls.

• User Support & Training

  • Provide day-to-day support for end users, troubleshooting issues and resolving system errors.

  • Develop and deliver training materials and sessions for new and existing users.

  • Act as the primary point of contact for Vault-related inquiries.

• Release & Change Management

  • Support Veeva Vault quarterly releases, including impact assessments, testing, and deployment.

  • Manage system updates, enhancements, and change requests.

  • Coordinate validation activities in regulated environments.

• Validation & Compliance

  • Ensure system compliance with GxP and other regulatory standards.

  • Support validation documentation (IQ/OQ/PQ), audits, and inspections.

  • Maintain audit trails and ensure data integrity.

• Data & Document Management

  • Oversee document lifecycle management, including version control and archival.

  • Ensure data quality, consistency, and governance within the system.

  • Support data migrations and integrations with other systems.

• Integration & Technical Support

  • Collaborate with IT teams to manage integrations (APIs, middleware, etc.).

  • Assist in troubleshooting system integrations and performance issues.

• Reporting & Continuous Improvement

  • Develop and maintain reports and dashboards.

  • Identify opportunities to improve system efficiency and user experience.

  • Recommend and implement best practices

• Bachelor’s degree in Information Technology, Life Sciences, or a related field.

• 4+ years of experience administering Veeva Vault (CLINICAL OPERATIONS) or similar content management systems.

• Certified in Veeva Vault

• Strong understanding of document management processes in regulated industries.

• Experience with system configuration, workflows, and security models.

• Familiarity with GxP, FDA, or EMA regulatory requirements.