€2k
Jobs in Portugal, in English.
12,000+ live jobsCustomer Assistant (Counter Service) (M/X/F)
On-site in Lisbon·Added yesterday (last checked 6 Nov)
Our summary
- Salary
- €1,030 a month
- Work mode
- On-site, Lisbon
- Contract
- Temporary
- Languages
- Portuguese
This job advert was originally written in Portuguese.
Requirements
What we're looking for
skills
What we are looking for in you:
- "Team Player" Profile: Someone who shines under pressure and enjoys working in a team;
- Qualifications: Minimum 12th grade of schooling;
- Skills: Previous experience in customer service, ticketing, or events (this will be your great advantage!);
- Languages: Proficiency in Portuguese and agility in English conversation;
- Availability: Flexibility for rotating shifts (including weekends and holidays) - this is where the magic of sports happens!
Pay & benefits
What you'll get
main benefits
Salary Package
- Base Salary: 1030.00€/month;
- Extras: Attendance bonus (5% Base Salary) + Meal allowance: 5.09€/day.
Stability: 40h weekly contract with rotating shifts structured within the 08:00-21:00 period.
Unique Environment: Opportunity to work in an iconic location, focused on high performance and a passion for sports.
Public commitment: Randstad has the mission to become the most equitable and specialized talent company worldwide and, therefore, we reiterate that we welcome people with the most diverse abilities and experiences. We are committed to ensuring that our recruitment and hiring process meets the needs of all people. We care about equal opportunity, regardless of ethnicity, color, religion, sex, sexual orientation, gender identity, nationality, age, genetic information, disability, or any other status protected by law. In this way, in compliance with the provisions of Law no. 4/2019, of January 10, this job offer is compatible with people with a Certificate of Disability equal to or greater than 60%. Should you require any adaptation to make your application or interview more comfortable, please do not hesitate to inform our recruitment consultants.
The role
Do you enjoy the adrenaline of major events and providing excellent service?
Are you looking for a dynamic working environment, where no two days are the same?
We are recruiting for one of the country's most emblematic sporting institutions, located in Lisbon.
If you are communicative, organized, and want to be part of the engine that makes thousands of people vibrate, this vacancy is for you!
What you'll do
key responsibilities
Your Role in the Team!
More than just handling paperwork, you will be the face and voice of the organization to its members and fans:
- Flow Management: Support in-person and digital service, ensuring that every request receives a premium response;
- Problem Solving: Act on the front line to resolve incidents and manage complaints with diplomacy and effectiveness;
- Front Office Support: Collaborate with the ticketing and events teams to ensure everything runs flawlessly;
- Continuous Improvement: Identify opportunities to make processes more agile and the customer experience unforgettable.