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Coffee Specialist :: Full-Time Portimão

On-site in Faro·Full-time·Added 19 days ago (last checked 19 Oct)

Nestlé

44 open roles

Overview

Work mode
On-site, Faro
Contract
Full-time

Skills

This job advert was originally written in Portuguese.

The role

What you'll do

Welcome Customers and identify their needs;
Advise Customers and potential Customers regarding Nespresso products and services;
Introduce Customers to the art of coffee tasting and stimulate their curiosity regarding our full range of products;
Perform an initial analysis of machine faults reported by Customers and guide them as effectively as possible to Technical Assistance;
Maximize the sale of all Nespresso products available in the Boutiques (coffee, machines, and accessories);
Contribute to the maintenance of the Boutique's appearance;
Replenishment of capsules, machines, and accessories on a daily basis.

description

REIMAGINE WHAT COFFEE CAN BE...

At Nespresso, we believe we can elevate the world of coffee in a way that generates a positive impact and serves as a force for good that shapes lives for the better.
By caring for one another, our farmers, suppliers, and the communities we work with, we can ensure that every customer has the best possible experience.
We work with the purpose of creating diverse and passionate teams. We believe this makes us even more creative and innovative in our pursuit of offering unique coffee experiences while simultaneously having a positive impact on people and our planet. We actively cultivate diversity, inclusion, and a sense of belonging in the workplace. We celebrate individuality and believe that authenticity and uniqueness help us grow and thrive together.

At Nestlé, diversity and inclusion are fundamental values. Should you have any special needs, count on us to adapt the workstation.

Position Summary
Location: Portimão - Portimão Retail Center
Company: Nestlé Nespresso SA
Schedule: Full-Time

Contract Type: Permanent Contract

We are looking for Coffee Specialists to join our new site in Portimão.

A day in the life of...

What will make you successful

Educational qualifications at Secondary School level (minimum);
1-2 years of professional experience in customer service and direct sales to the public of products and services (preferred);
Specialized training in customer relations and sales (preferred);
English language skills at a conversational level (preferred).

Why Nespresso

Committed to sustainability and certified as a B-Corp;
We are a company that promotes inclusion, growth, and innovation;
Attractive salary + quarterly bonus;
Attractive benefits package;
Onboarding with all the tools for your success;
On-the-job training based on development needs and career aspirations;
Excellent working environment.

REIMAGINE WHAT YOU CAN BECOME. LET´S GROW TOGETHER!

Hiring process

4 steps3 interviewsa task to do
  1. Application

  2. CV screening

  3. Initial interview

    With a recruiter

    A conversation about your interests, experience and motivation, with more detail on the role.

  4. Interview with the People Manager

    With a hiring manager

    A competency interview, virtual or in person, exploring your fit with the department and the role.

  5. Evaluation

    Certified tools on cognitive abilities and learning preferences; a case study or practical test may be requested.

  6. Final interview

    With stakeholders and possibly the future team

    Different stakeholders take part; you may meet the team you would work with.

  7. Offer

  • The evaluation is explained to you beforehand.
  • Nestlé keeps you updated on your application status and gives feedback after interviews.
  • Interviews may be by phone, video or in person; the recruiter explains the steps.

About Nestlé

Industry
Food and Beverages
Founded
1866
Employees
100,000+
Headquarters
Vevey, Switzerland
Website
nestle.pt
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