Jobs in Portugal, in English.

Coffee Specialist :: Part-time Portimão

On-site in Faro·Added 7 days ago (last checked 19 Oct)

Nestlé

44 open roles

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Overview

Work mode: On-site, Faro

Skills

Retail

This job advert was originally written in Portuguese.

The role

description

REIMAGINE WHAT COFFEE CAN BE...

Position Summary

Location: Portimão - Portimão Retail Center
Company: Nestlé Nespresso SA
Schedule: Part-Time

We are looking for Coffee Specialists to join our new site in Portimão. As a Coffee Specialist, your main mission will be:

To act as a Nespresso brand ambassador in the boutique;
To welcome, advise, and guide our Customers regarding our campaigns and products, in accordance with Nespresso quality standards;
To achieve sales objectives, based on customer attention and follow-up.

A day in the life of...

Welcome Customers and identify their needs;
Advise Customers and potential Customers regarding Nespresso products and services;
Introduce Customers to the art of coffee tasting and stimulate their curiosity regarding our full range of products;
Perform an initial analysis of machine faults reported by Customers and guide them as effectively as possible to Technical Assistance;
Maximize the sale of all Nespresso products available in the Boutiques (coffee, machines, and accessories);
Contribute to the maintenance of the Boutique's appearance;
Replenishment of capsules, machines, and accessories on a daily basis.

What will make you successful

Educational qualifications at Secondary School level (minimum);
1-2 years of professional experience in customer service and direct sales to the public of products and services (preferred);
Specialized training in customer relations and sales (preferred);
English language skills at a conversational level (preferred).

Why Nespresso?

Committed to sustainability and certified as a B-Corp;
We are a company that promotes inclusion, growth, and innovation;
Attractive salary + quarterly bonus;
Attractive benefits package;
Onboarding with all the tools for your success;
On-the-job training based on development needs and career aspirations;
Excellent working environment.

REIMAGINE WHAT YOU CAN BECOME. LET´S GROW TOGETHER!

Hiring process

4 steps3 interviewsa task to do

Application
CV screening
Initial interview
With a recruiter
A conversation about your interests, experience and motivation, with more detail on the role.
Interview with the People Manager
With a hiring manager
A competency interview, virtual or in person, exploring your fit with the department and the role.
Evaluation
Certified tools on cognitive abilities and learning preferences; a case study or practical test may be requested.
Final interview
With stakeholders and possibly the future team
Different stakeholders take part; you may meet the team you would work with.
Offer

The evaluation is explained to you beforehand.
Nestlé keeps you updated on your application status and gives feedback after interviews.
Interviews may be by phone, video or in person; the recruiter explains the steps.