Senior IT Systems and Infrastructure Technician

Metro Mondego, S.A. (MM), a public company responsible for the implementation and operation of the Mondego Mobility System (SMM) in the Coimbra region, intends to recruit a Technician for the IT Department – for the Information Systems area – under an indefinite-term employment contract.

• User support and management of workstations and equipment.
• Collaboration with the IT support provider in systems administration: accounts and access (Active Directory/Entra ID, Microsoft 365), servers, backups, and updates.
• Collaboration with the cybersecurity consultancy in monitoring and incident response.
• Inventory and technical documentation.
• Monitoring of services provided by IT suppliers

• Participation in the modernization and strengthening of the security of information systems of a public transport company.
• Training and technical development.

A. CURRICULUM EVALUATION (CE) – Weight: 30%

The score is assigned on a scale of 0 to 20, in the following terms:

• Academic Qualifications: 30% (Bachelor's degree in a related field = 0 points; Master's degree in a related field = 7 points; Bachelor's degree in a core field = 13 points; Master's degree in a core field = 20 points);
• Professional experience: 45% (No experience = 0 points; Up to 12 months = 8 points; More than 12 and up to 24 months = 14 points; More than 24 months = 20 points);
• Training and Certifications: 25% (None = 0 points; Relevant training (30 h or more, in total) = 10 points; Technical certification obtained by exam = 20 points).

B. IN-PERSON INTERVIEW (II) – Weight: 70%

Each of the following topics is evaluated on a scale of 0 to 20:

• Analytical Capacity (40%);
• Autonomy (25%);
• Motivation for the Role (15%);
• Team Spirit (20%).

The final Interview score is calculated using the following formula: E = 4 × Σ (score × weight), between 4 and 20 points.

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The final classification varies between 0 and 20 points.

• Bachelor's degree in Informatics Engineering, Informatics, Computer Science, Network and Computer Systems Engineering, or a related field, or a master's degree in one of these areas.
• Experience in support, systems administration, networks, or security, including internships (preferred).
• Technical certifications in systems, networks, or security (preferred).

• Motivation for a comprehensive technical role, which includes direct user support.
• Autonomy and sense of responsibility.
• Analytical and problem-solving capacity.
• Team spirit and good communication.

• Not possessing the required academic qualification;
• Not presenting all mandatory documentation at the time of application.

• Information analysis and critical thinking;
• Innovation and quality;
• Tolerance to pressure and setbacks;
• Planning and organization;
• Teamwork and cooperation;
• Initiative and autonomy;
• Responsibility and high capacity for resilience and adaptation;
• Orientation towards results and efficiency.

• Updated and detailed Curriculum Vitae indicating the course and institution;
• Copy of the Certificate of Academic Qualifications;
• Declaration, under oath, of the veracity of the information provided.

• Copy of the training certificates mentioned in the Curriculum Vitae.

Contact: If this opportunity fits your career project, please apply at: www.metromondego.pt 

Note: Applications sent through other channels will not be analyzed.