Customer Service Technician

• Integration into one of the largest private healthcare groups in Portugal;
• Possibility of career evolution and development;
• Educational background in the specialty area.

Hospital da Misericórdia de Évora is part of the Hospital da Luz network, integrating a benchmark project in the provision of high-quality healthcare.

Here, you will find dedicated teams, modern technology, and a patient-centered approach, in an environment that values teamwork, innovation, and the continuous development of its professionals.

We believe that caring begins with the first contact.

• Ensure in-person, telephone, and digital customer service;
• Perform bookings, rescheduling, and provide clarifications;
• Guarantee the correct guidance of customers within the unit;
• Perform administrative records associated with the activity;
• Contribute to a positive, close, and efficient experience;
• Collaborate with multidisciplinary teams to ensure the quality of the service provided.

• Availability for rotating shifts.

• Good communication skills and a strong customer orientation;
• Team spirit and a liking for working collaboratively;
• Ability to organize and manage priorities;
• Good computer skills from a user perspective;

Do you want to join us?
If you feel this challenge is for you and you meet the desired requirements, submit your application and come make a difference with us.

We will take care of the rest (including the first "welcome").

At Hospital da Luz, we believe that caring is teamwork. If you believe that humanized service makes a difference, come be part of a team dedicated to caring for those who seek us out.

Change! At Luz, you can shine!