Professional Internship - Analytics & Customer Experience
Leroy Merlin is a leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal.
Jobs in Portugal, in English.
8,000+ live jobsOn-site in Viseu·Full-time·Added 4 days ago (last checked 16 Oct)
6 open roles
This job advert was originally written in Portuguese.
Store: Viseu
I provide proactive, personalized, and mobile service, establishing the foundations for creating a relationship of trust that ensures the loyalty of the Resident Customer;
I am responsible for selling solutions to the Customer, correctly anticipating and detecting the needs of the Resident Customer, supporting them in the process of choosing the best solution (product + complements + service) to satisfy their need;
I have in-depth knowledge of the product offering in my section and its complements, conveying confidence and professionalism to the Resident Customer;
I know, propose, and sell the various services made available by LEROY MERLIN in my store, and their advantages: delivery, installation, Cartão da Casa, maintenance, financing, energy certification, roof bars, tool rental, and van rental, among others;
I participate in the preparation and implementation of OPCOMs, new collections, POGs, podiums, and toppers, contributing to the projection of attractive commercial spaces, in interdependence with the Store Logistics team;
I contribute to the good quality of the stock in my section, ensuring the necessary action plans for the treatment of AVS, non-movers, excess stock, and mitigation of visual out-of-stocks, ensuring the flow of communication with the Store Logistics team;
I follow up on quotes, ensuring contact with the Customer.
Educational Qualifications at the level of 12th grade/ Professional Technical Course;
1 to 2 years of experience as a salesperson;
Good computer skills from a user perspective;
Ease of interpersonal relationships and teamwork;
Good communication skills, strong orientation towards business and results;
Spirit of initiative, critical thinking, and entrepreneurship;
A passion for the Customer and their needs;
A passion for technical products and their application;
Integration into a multinational company with a competitive salary and variable remuneration, adjusted to your experience and qualifications;
Advantages and partnerships with more than 200 brands;
Initial training for integration into the company and role;
Well-being policies, with the possibility of 30 days of annual rest;
Employee referral program, with incentives for each recommended candidate who is integrated into the team;
Flexible working policy;
Food benefits, with the offering of foods such as soup, fresh fruit, bread, butter, cereals, milk, and yogurts;
10% Discount at Leroy Merlin Stores;
Health Insurance and Life Insurance;
1 day of corporate volunteering.
Leroy Merlin is a leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and the customer experience, it provides a dynamic and collaborative working environment where we value diversity, creativity, and proactivity. We place people at the center of all decisions and live a Human First culture, where every collaborator is a leader with the opportunity to grow.
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