Jobs in Portugal, in English.

Dutch (Flemish) Quality Analyst - Lisbon

On-site in Lisbon·Added 1 month ago (last checked 4 Nov)

Agency
KultureTalent

80 open roles

Our summary

Work mode
On-site, Lisbon
Languages
Flemish

Skills

Pay & benefits

What you'll get

  • Competitive salary & benefits
  • Performance Bonus
  • Relocation package available ️
  • Career growth opportunities

The role

If you're detail-oriented and passionate about customer service excellence, this is your chance to grow your career!

What you'll do

  • Monitor and evaluate customer interactions to ensure quality standards
  • Provide constructive feedback and coaching to customer service agents
  • Identify trends and suggest process improvements
  • Collaborate with teams to enhance overall customer experience

Requirements

  • Dutch Flemish on a C1-C2 level and fluent English (B2)
  • Experience in Quality Analysis or Customer Service
  • Strong attention to detail & analytical skills
  • EU Passport or Portuguese Residence Card
  • Available to start right away
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