Junior Administrative Technician (Maternity Leave Replacement - extended period)

iad Portugal is looking for a Junior Administrative Technician to join the Training & Coaching team.

We are looking for a highly organized, rigorous, and process-oriented person, capable of ensuring the operational, administrative, and logistical components of an area undergoing strong growth and transformation.

In the coming months, the Training area will enter a phase of profound evolution, involving the review and modernization of learning programs, content, processes, and support tools.

This professional will play a fundamental role in ensuring that the entire operation functions efficiently, in a structured and scalable manner, allowing the team to maintain focus on innovation, content development, and impact within the network.

Administrative Management of Training

• Ensure the updating and maintenance of databases, documents, and records for the Training area.
• Ensure the organization and quality of internal documentation.
• Prepare, validate, and monitor documentation supporting different training initiatives.
• Support the administrative control of training programs and their respective indicators.

Content and Documentation Management

• Organize pedagogical materials and ensure their correct availability on learning platforms.
• Ensure version control and content updates.
• Support the structuring of procedures, manuals, guides, and operational documentation.
• Ensure that the information provided to the network is clear, updated, and easily accessible.

Operational Support to the Training Team

• Support the operational coordination of in-person and online training programs.
• Prepare materials, templates, forms, and support tools.
• Monitor cross-functional team tasks, ensuring compliance with deadlines and processes.
• Identify opportunities for simplification and continuous improvement.

Logistics Coordination and Events

• Support the logistical organization of events, workshops, meetings, and area initiatives.
• Coordinate registrations, participant lists, materials, and operational needs.
• Ensure the administrative follow-up of events and special programs.

Training Experience and Continuous Improvement

• Monitor satisfaction and participation indicators.
• Collect and consolidate feedback from the network.
• Support the identification of opportunities to improve the learning experience.
• Contribute to the continuous evolution of the area's processes and tools.

Support for the Knowledge Center

• Support the management and updating of articles, procedures, FAQs, and support content.
• Ensure that the information provided remains organized, updated, and aligned with the needs of the network.
• Collaborate in the creation of new support and learning resources.

• Higher education (preferred).
• High capacity for organization and planning.
• Strong attention to detail.
• Ease in managing multiple tasks simultaneously.
• Excellent written communication skills.
• A liking for processes, documentation, and continuous improvement.
• Proficiency in Microsoft 365 tools.
• Ability to work with autonomy and a sense of responsibility.
• Collaborative spirit and solution orientation.

• Experience in training, learning operations, project management, or operational coordination roles.
• Experience in organizing events or training programs.
• Knowledge of digital learning platforms.
• Interest in people development, learning, and process improvement.

• Integration into a strategic team with a direct impact on the development of the iad Portugal network.
• Active participation in one of the company's largest training transformation projects.
• Collaborative, dynamic, and continuous improvement-oriented environment.
• Opportunity to build processes, systems, and tools with a real impact on the consultants' experience.

• Multicare health insurance
• Coverflex Card – meal allowance and flexible benefits
• GoodHabitz training platform and iadFluent language learning platform
• Discount platform - Corporate Benefits iad Portugal
• Annual training plan
• Birthday: 1 day off 
• Free parking at the office
• Daily breakfast at the office
• Pet-friendly Company 

Discover more about iad here!

iad is an equal opportunity employer. We are committed to offering an equitable opportunity to all qualified candidates, without distinction of race, gender, religion, sexual orientation, or any other characteristic protected by law.  

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