FNAC AZORES OPENING | São Miguel - Ponta Delgada

FNAC continues to grow and is crossing the ocean! Azores (São Miguel) is the next chapter of this story.

We want to create a vibrant, technological, and cultural space, made of experiences and passion, designed to bring the brand even closer to the local community. We are looking for people with energy, customer focus, and team spirit for various roles:

RETAIL AND SERVICE STORE OPERATORS (Part-Time and Full-Time)

MISSION: Welcome, assist, and advise the customer with friendliness and authenticity, ensuring a memorable experience; sell products and services with confidence and transparency; ensure a fast and efficient experience when paying for products and services; support store logistics (reception, checking, and organizing merchandise)

STORE TECHNICAL OPERATORS (Full-Time)

MISSION: Welcome, assist, and advise the customer, ensuring specialized technical service focused on customer satisfaction; analyze equipment for fault diagnosis and repair/replacement of hardware and software; sell products and services with confidence and transparency.

ADMINISTRATIVE ASSISTANT (Part-Time)

MISSION: Provide administrative support to the store, ensuring general support tasks for Store Management and the Human Resources, Accounting, and Treasury areas;

SUPERVISOR (Full-Time)

MISSION: Coordinate, control, and motivate the Services team, ensuring service quality and the achievement of objectives. Welcome and direct the Customer in the store. Monitor and supervise store logistical procedures.

VQ1 | QUALIFIED SALESPERSON (Full-Time)

MISSION: Coordinate the sales team in customer service, welcoming, and loyalty. Serve, welcome, and build customer loyalty, with impartiality, in the sale of products and services. Ensure compliance with procedures and processes inherent to the sales area.

• Full‑time (40h/week): rotating schedules and days off
• Part‑time (30h, 25h, or 20h/week): fixed or rotating schedules, with rotating days off

• Passion for the customer and for service
• Results orientation
• Rigor, responsibility, and focus on the solution
• Good communication and team spirit
• Knowledge of foreign languages
• Energy, initiative, and organization

• STORE OPERATORS: Passion for technological products (IT, Telecom, Gaming, Photo, Sound) and/or editorial products (Books, Stationery, Games, and Toys)
• TECHNICAL OPERATORS: Technical Knowledge in the IT area (Hardware and Software); Previous experience in equipment repair (preferably Apple)
• ADMIN ASSISTANT: Good knowledge of Excel
• SUPERVISOR: Knowledge of procedures applicable to various Customer Service areas (supervisory experience at checkouts is valued)
• VQ1: Passion for technological and/or editorial products; Good capacity for planning and supervising the team's daily activities

Do you want to be part of this story? Then, THIS CHALLENGE IS FOR YOU!