Jobs in Portugal, in English.

French-Speaking Customer Service Advisor - Energy Sector in Braga

Hybrid in Guimaraes·Full-time·Added 2 days ago (last checked 2 Nov)

Our summary

Work mode
Hybrid, Guimaraes
Contract
Full-time
Languages
French

Skills

Cross Border Talents is hiring for this role in several places. This vacancy is in Braga.

Requirements

What we're looking for

  • C1 or C2 level of French, both written and spoken (mandatory).
  • Currently residing in Portugal.
  • Legally authorized to work in Portugal.

Pay & benefits

What you'll get

  • Salary: [Monthly gross salary × 14 payments].
  • Expected start date: [Next training session date].
  • Paid initial training.
  • Attendance bonus.
  • Genuine career development and growth opportunities.
  • Modern and well-equipped offices.
  • Discounts and partnerships with various brands and organizations in the banking, healthcare, sports, and fashion sectors.

Are you ready to develop your career in a dynamic professional environment while putting your French language skills to use?

Apply now and become part of our team in Guimarães!

📩 Send us your application or contact us to learn more about this opportunity.

The role

Location: Guimarães, Portugal | Full-time

Are you fluent in French and looking for an exciting career opportunity in customer service?

We are currently recruiting French-Speaking Customer Service Advisors to join a customer service project for a major electricity and gas provider operating in the French market.

What you'll do

  • Assist French-speaking customers with inquiries related to electricity and gas services.
  • Answer customer questions and provide appropriate solutions.
  • Deliver professional, personalized, and high-quality customer service.
  • Ensure customer satisfaction and contribute to achieving performance targets.

How you'll work

  • Location: Guimarães, Portugal.
  • Contract: Employment contract starting on the first day of training.
  • Training: Paid initial training.
  • Working hours: Full-time, 40 hours per week (8 hours per day).
  • Schedule: Variable and rotating shifts, Monday to Sunday.
  • Work arrangement: On-site during the first 3 to 4 months, with the possibility of working remotely afterward, subject to consistently meeting performance targets.

Requirements

  • Excellent communication and listening skills.
  • Customer-oriented, motivated, and proactive.
  • Willingness to work flexible and rotating schedules.

Hiring process

2 steps1 interviewa task to do
  1. Apply online

  2. Application review

  3. Interview

    Candidates whose profile matches are invited for an interview.

  4. Additional steps

    Not every role

    Depending on the position, there may be technical assessments or personality evaluations.

About Cross Border Talents

Employees
50–200
Headquarters
Lisbon, Portugal
All open roles at Cross Border Talents
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