Customer Service Representative - Global Distributor - Remote

In this role, we offer benefits that help you support a unique lifestyle:

• Competitive salary and performance bonus
• Remote work in Portugal
• Refer a Friend bonus opportunities
• Comprehensive and paid training on the company and the project you will be working on
• Career development programs

If all of this sounds like the ideal next step in your professional journey, we want to get to know you. Apply today and discover why more than 440k+ game-changers across the world call Concentrix their "employer of choice".

Concentrix is an equal opportunity employer

We are proud to be one team, one company, on a global scale. We are committed to providing equal employment opportunities to all candidates and creating a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Are you looking for the future? We are a global leader in technology and services that power the brands of tomorrow. We help well-known brands—the ones you use every day—improve their businesses through technology and integrated solutions, in over 70 countries. We are proud to be recognized with awards such as "World's Best Workplaces", "Best Companies for Career Growth" and "Best Company Culture", year after year.

If you are looking to grow and be inspired, as a Customer Service Representative in Portugal (Remote), you will be part of our team of game-changers fueling the brands of the future in the fields of technology, finance, travel, fashion, healthcare, and more.

As a customer service representative within our team, you will:

• Helping customers perform simple tasks, such as finding opening hours, or processing more complex complaints.
• Providing first-class customer service and helping customers address a wide range of challenges.
• Working to achieve key objectives such as customer satisfaction and quality.
• Providing accurate, valid, and complete information using the appropriate methods/tools.

We will provide you with all the training, cutting-edge technologies, and continuous support you will need to succeed. At Concentrix, there is real potential for career and personal growth. In fact, nearly 80% of our managers and leaders are promoted from within! That is why we offer a range of FREE learning and development programs designed to set you on the path to the type of career you have always envisioned.

In accordance with Portuguese legislation, only candidates legally authorized to work in Portugal will be considered for this position.