Lead Operator in Porto

We are a company for everyone and by everyone. With a solid and inclusive foundation, MC maintains a focus on people, to make life simpler for customers, employees, or community members. We create value with everyone's contribution, innovate at every step, and lead closely, attentive to the qualities and needs of each individual. We have different stories and different ideas, but we share the desire to grow and to reach the best version of ourselves. Everything we are, we achieve together. And there is nothing more inspiring than that.

We are looking for LEAD OPERATORS for our CONTINENTE BOM DIA team in the NORTH ZONE and we believe we will be #betterwithyou

Continente Bom Dia is the proximity supermarket brand with a modern concept, based on quality and excellence in customer service.

Do you like working with the public and have a passion for food retail? We are looking for people like you to join our team!

Support and develop the team: You will work side by side with the team, promoting their development and ensuring that everyone is aligned with operational objectives.
Supervise the check-out process: You will be responsible for supervising the execution of the check-out, ensuring that all operational procedures and standards are followed, ensuring efficiency and quality in service.
Implementation and optimization of processes: You will have an active role in the implementation of operational processes, identifying opportunities for improvement and contributing to the optimization of operations.
Coordinate the central till: It will be your responsibility to ensure that the central till operates efficiently, maintaining a high level of customer service in all interactions.
Analysis of indicators: You will monitor key performance indicators, such as waiting times, sales volume, customer satisfaction, and shrinkage, using this data to make informed decisions and implement process improvements.

Bring with you...

Minimum academic qualification at the 12th-grade level: We value academic training and seek candidates with a solid educational foundation.
Professional experience: Experience in the area will be valued, but the most important thing is your ability to adapt and your motivation to learn and grow.
Team management competence: We are looking for someone with leadership skills, who knows how to motivate and guide the team to achieve exceptional results.
Proficiency in Office tools: It is essential that you have good knowledge of Office tools, allowing you to manage and analyze operational data efficiently.

What you will find...

Collaborative work environment- We strive for an environment where everyone can share ideas and collaborate. Here, everyone has a voice and is encouraged to contribute.
A dynamic and united team- You will work with colleagues who support each other, creating a friendly and collaborative environment that encourages personal and professional growth.

What we have for you...

Discover here all our benefits in the areas of Health and Well-being, Compensation and Benefits, Family and Parenthood, Career Development and Flexibility.

If this is the opportunity you are looking for, send us your application and come be part of our team!

MC Sonae D&I Commitment:

We work to create a work environment based on the richness of profiles and focused on uniqueness, ensuring that everyone feels respected, valued for their skills, and has confidence in the organization.