E-Content Account Specialist

On-site in Portugal·Full-time·Added 17 days ago

Nestlé

42 open roles

Apply

Overview

Job details

Full-time hours
Per the ad.

The role

Position Snapshot

Location: Braga/Lisbon (Portugal)

Company: Nestlé Business Solutions (NBS)

Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)/100% remote

Languages: Fluent in English (add more languages if needed)

About us

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

A day in the life of...

By fostering strong relationships in Nestlé's global and local content landscape and digital ecosystem, the main goal of the eContent Account specialist is to be the interface between Nestlé's Global and Regional stakeholders, Local Markets, and IMS Content Services team, ensuring the following:

Drive adoption of Nestlé's internal content solutions and support in their activation
Delivery of World Class Service
Assess and manage Business/Markets' demand plan
Coordination of global/regional projects from the planning to the implementation
Problem Solving
Bring insights based on available data
Maintain Operational Documentation to ensure proper execution of Services (Processes, Service Catalogue, Training materials, Briefs, etc...).
Run Regular Operational reviews with internal and external suppliers to track Service Delivery to spot improvement opportunities and guarantee SLAs.
Lead periodic meetings with Business/Market to strengthen relationships, seek new opportunities and grow the account.
Liaise with Finance & Control team for the correct and timely charge back of services provided to Nestlé Markets/Businesses
Ensure compliance with Nestlé Global standards including effective management of Standard Routines, Market Deployment Toolkit and Control Best Practices.

What will make you successful

At least 3 years' experience in Marketing and/or Brand management, Content/Digital account management
Working with high-volume, multi-platform, complex tasks
Working in a corporate and multi-cultural setting
Great understanding of the Digital Ecosystem
Great knowledge of Digital Content Production and Lifecycle
Good knowledge of Branding and Content identity
Strong project management skills
Strong relationship management skills
Strong presentation and/or selling skills
Experience in using Project Management, Tracking Tools (Cost, Time, Budget, Volumes, Resources)
Strong Marketing mindset
Business driven
English (advanced level)
Creative/Media/advertising Agency experience is a plus (not dismissive)
French (preferred, not dismissive)
Spanish (preferred, not dismissive)

Hiring process

4 steps3 interviewsa task to do

Application
CV screening
Initial interview
With a recruiter
A conversation about your interests, experience and motivation, with more detail on the role.
Interview with the People Manager
With a hiring manager
A competency interview, virtual or in person, exploring your fit with the department and the role.
Evaluation
Certified tools on cognitive abilities and learning preferences; a case study or practical test may be requested.
Final interview
With stakeholders and possibly the future team
Different stakeholders take part; you may meet the team you would work with.
Offer

The evaluation is explained to you beforehand.
Nestlé keeps you updated on your application status and gives feedback after interviews.
Interviews may be by phone, video or in person; the recruiter explains the steps.

About Nestlé

Nestlé is the world's largest food and beverage company, headquartered in Vevey, Switzerland. The company operates across nearly 190 countries, offering a vast portfolio of brands ranging from baby food and coffee to petcare, confectionery, and nutrition products. With over 270,000 employees and more than 2,000 brands, Nestlé is a true global leader in the food industry, with a strong focus on nutrition, health, and wellness.

In Spain, Nestlé has a significant presence with offices in Barcelona and Madrid, operating across multiple business units including Purina PetCare, Waters, and the Iberian shared services center. The Spanish offices host a wide range of roles, from factory operations and technical maintenance to IT, finance, and HR internships, making it a relevant destination for international professionals. Nestlé's culture emphasizes continuous learning, innovation, and internal mobility, and they actively recruit international talent through structured internship and youth programs, offering a multicultural environment and global career opportunities.

Industry: Food and Beverages
Founded: 1866
Employees: 100,000+
Headquarters: Vevey, Switzerland
Website: nestle.es

All open roles at Nestlé