Cashier - Part-time in Porto

• Integration into a multinational company with a competitive salary and variable remuneration, adjusted to your experience and qualifications;

• Advantages and partnerships with more than 200 brands;

• Initial training for integration into the company and role;

• Well-being policies, with the possibility of 30 days of annual rest;

• Employee referral program, with incentives for each recommended candidate who is integrated into the team;

• Flexible working policy;

• Food benefits, with the offering of foods such as soup, fresh fruit, bread, butter, cereals, milk, and yogurts;

• 10% Discount at Leroy Merlin Stores;

• Health Insurance and Life Insurance;

• 1 day of corporate volunteering.

• I ensure a warm welcome to the customer at any service point;

• I welcome the customer at the Welcomer in a personalized manner, adapting communication and service to each type of customer, promoting a more relational and less transactional service;

• I detect customer needs, providing simple information regarding product availability and location, order status, services, or store procedures;

• I receive SPV customers, opening repair processes and parts requests, while knowing the Saveo procedures and tool;

• I manage the store's CRM, autonomously offering the appropriate solution to the customer's situation and ensuring contact with the respective store areas when necessary;

• I organize my tasks considering peak customer flow, always prioritizing Customer Service;

• I manage customer waiting situations autonomously and effectively, ensuring conflict management with customers, contributing to their total satisfaction;

Store: Gaia