Transcend Deployment Process Manager

Project/Program Management Group

Project/Program Management

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.

We are searching for the best talent for a Transcend: Innovative Medicine (IM) Deployment Manager!

This hybrid position will be located in Cork, Ireland. Alternate hybrid locations may be considered in other Innovative Medicine Supply Chain (IMSC) hubs such as Latina, Italy; Leiden, Netherlands; Madrid, Spain; and/or Lisbon, Portugal.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Ireland, Italy, and Netherlands- Requisition Number: R-098151

Spain and Portugal- Requisition Number: R-101604

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one "clean" ERP as a standardized platform for growth and efficiency gains.

This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility.

Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

The IM Transcend Deployment Manager is responsible for leading the planning, coordination, and execution of global ERP deployment releases across multiple functional workstreams. They partner with business, technology, testing, cutover, hypercare, change management, and program leadership teams to ensure successful deployments that meet program standards, timelines, quality requirements, and governance expectations. The Deployment Manager drives deployment readiness, manages risks and dependencies, coordinates release activities, and supports execution across the full deployment lifecycle.

• Lead deployment execution across global ERP releases and functional workstreams, developing and managing integrated deployment plans, KPIs, deliverables, and readiness activities.
• Monitor deployment progress, identify risks and issues, and drive resolution to ensure successful delivery against program objectives and timelines.
• Support deployment governance, stage-gate reviews, and release readiness assessments while ensuring adherence to Transcend methodologies, standards, and operating procedures.
• Coordinate status reporting, executive communications, and leadership updates, maintaining transparency of risks, issues, assumptions, and dependencies.
• Partner with business, technology, testing, compliance, change management, training, cutover, and hypercare teams to ensure coordinated deployment execution.
• Influence stakeholders and facilitate decision-making across highly matrixed global teams to drive alignment and achieve deployment objectives.
• Identify, assess, and mitigate deployment risks and cross-functional dependencies, raising critical issues and driving timely resolution.
• Maintain executive-ready reporting and deployment health metrics to support informed decision-making and effective governance.
• Promote standardization, simplification, and adoption of deployment best practices across releases and workstreams.
• Drive continuous improvement initiatives that enhance deployment efficiency, scalability, operational excellence, and future release success.
• Develop and document Contracting, Pricing, and Billing user requirements with acceptance criteria.
• Demonstrate ability to work independently, prioritize, and effectively meet deadlines with little supervision.
• Map Contracting, Pricing, and Billing business processes with a focus on testing, reporting, and documenting findings.
• Provide Contracting, Pricing, and Billing support on best practices implementation and rollout to all Regions.
• Visually design communication content based on best practices to efficiently showcase Contracting and Pricing Customer Service team successes and ensure consistent messaging in the communication campaigns.

• May require up to 35% domestic and international travel
• Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week

Professional

Lisbon, Portugal, Madrid, Spain

The anticipated pay range for this position, in the primary posting location, is:

€61,800.00 - €106,260.00

Portugal - The anticipated base pay range for this position is EUR 50,500 - EUR 86,365

• Minimum 6 years of relevant work experience
• Demonstrated experience in Project Management and/or Program Management
• Experience with an ERP deployment and/or business transformation
• Customer Service and/or Commercial Contracting, Billing, and Pricing knowledge
• Experience in Supply Chain, Operations, or related leadership role
• Proven track record to lead complex initiatives in highly matrixed organizations, influencing stakeholders and driving alignment across teams through strong communication and presentation skills
• Strong analytical and problem-solving capabilities with a focus on execution and results delivery
• Experience within pharmaceutical, healthcare, medical device, or other highly regulated environments (e.g., cGMP, SDLC)

• Experience in testing processes, cutover planning, and hypercare support
• Experience with Agile, Waterfall, or hybrid delivery methodologies
• Experience leading global teams and collaborating across regions and cultures

Agile Decision Making, Agility Jumps, Analytics Insights, Cross-Functional Collaboration, Expectation Management, Leadership, Organizational Project Management, Organizing, Process Improvements, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Quality Assurance (QA), Statement of Work (SOW), Technical Credibility

• Minimum of a Bachelor's/University or equivalent degree is required; MBA or advanced degree, or focused degree in Business, Supply Chain, Operations, Engineering, Information Systems, or a related field is preferred
• Certifications preferred: Project Management (PMP, FPX, or equivalent), Agile, Lean, Six Sigma, or SAP

• Requires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in Spanish, Portuguese, French, Dutch, or German are helpful