Jobs in Portugal, in English.

Team Leader ServiceNow

On-site in Lisbon·Added 22 days ago (last checked 19 Oct)

Deloitte Portugal

57 open roles

Apply

Overview

Work mode: On-site, Lisbon

Skills

This job advert was originally written in Portuguese.

Requirements

What we're looking for

Higher education (Bachelor's, Master's, or Integrated Master's degree) in the areas of Informatics, Electrical and Computer Engineering, or similar experience in the area of Information Systems;
More than 1 year of experience in implementation and development projects in ServiceNow;
Experience in the design, implementation, and roll-out of ServiceNow (3 or more distinct full-projects);
Technical knowledge of JavaScript, Angular JS, HTML, CSS;
Standards for integration with other systems (e.g., JDBC, MID Server, REST / SOAP);
Certification as a ServiceNow Certified System Administrator (preferred);
Certification as a ServiceNow Certified Implementation Specialist in at least 2 of the following domains: ITSM, Discovery, SPM, HRSD, CSM, SAM, HAM (preferred).
Knowledge of the English language in spoken and written form (mandatory);
Experience and mastery of project management using Agile and Scrum methodologies;
Autonomy, problem-solving capacity, and critical thinking;
Communication skills, interpersonal relationships, critical thinking, and teamwork;

The role

Has the moment arrived to challenge yourself to step out of your comfort zone by being part of a major project? Come work with us and further boost your development!

What you'll do

Integrate and actively participate in technological challenges with a focus on projects involving the improvement of operations through the ServiceNow Platform;
Plan, execute and/or coordinate autonomously your activities, or those of more junior members, to be carried out in the preparation of various outputs within the scope of a project or project stream, using an Agile approach;
Manage daily interactions with the client responsibly and according to your sphere of action;
Translate business requirements into development requirements for high-quality and scalable solutions, following best practices;
Contribute to knowledge sharing and the training of more junior team members;
Contribute to the design and development of project support documentation;
Intervene in technical support and interact with teams for national and/or international clients.

Are you who we are looking for?

Develop a career tailored to you

In a diverse work context that allows for continuous development and learning;
Through a personalized career development plan (skills/technical and functional opportunities), suited to the moment, your needs, and your objectives;
By participating in national and international projects, with relevant dimension and impact in this area of specialization;
Unlimited access to the largest online learning platforms (Linkedin Learning and Udemy);
Training and certification in ServiceNow and the latest technologies, namely in Cloud and AI.

Experience a culture of unity

About Deloitte Portugal

Industry: Consulting
Website: deloitte.com

In their own words

About the company & team

Join a team where you will work with the best specialists in our ServiceNow Center of Excellence. As a ServiceNow Professional, you will have the opportunity to take our transformation projects to the next level, on a global scale, creating and delivering innovative solutions from Portugal to the world.
We look for profiles that combine abstraction skills and technical knowledge of the platform, with a mindset oriented towards excellence in customer service.
At Deloitte, you will never work alone and, therefore, we offer a career development plan with training tailored to your profile and your professional objectives. You will have a professional experience that will inspire you, alongside other talents like yourself, to transform the world as we know it: to make it more human, efficient, and technological.
We are an international Tech Hub and we are looking for the best technology specialists to join our centers of excellence and our community, to develop unique and innovative solutions in the most varied and complex transformation projects.

A culture of innovation and excellence that makes us leaders and trendsetters;
A friendly environment of respect, trust, transparency, and informality;
A lifelong network that keeps you connected to the best knowledge alongside leaders and specialists;
An opportunity to be part of our communities (Tech, innovation, sports, and other interests) and to actively participate in social responsibility projects.

About Deloitte

At Deloitte, you will never work alone. You will have the opportunity to join various transformation projects and be part of a team that will inspire you and help you develop differentiating solutions, in a dynamic and collaborative environment, where you can give your best and benefit from our well-being and flexibility initiatives. We are more than 5,500 people in Portugal, of which more than 2,600 work in technological areas, from offices and Digital Studios in Lisbon, Porto, Viseu, Coimbra, and Faro, and from technology hubs in Braga. Furthermore, our teams in Portugal have international projection, which demonstrates our strong global leadership in low code/no code, in telecommunications network engineering, in organizational transformation technological platforms (ServiceNow and Apptio), and in the financial services industry (Finastra, TIA, and Guidewire).
If you are interested in exploring and developing your skills in any of these areas in technological solutions - software engineering, cloud, systems integration, data analytics & data science, cyber risk, telecommunications network engineering, UX design - and would like to work with technologies such as AWS, Google, Oracle, Salesforce, SAP, Mulesoft, Feedzai, and SAS, among others, then you are in the right place!

Keywords: About Deloitte; Technology; Consulting; Years of experience

All open roles at Deloitte Portugal