French Customer Advisor | Porto - POR1

• Native or proficient French level (C2)
• Strong communication skills - with excellent telephone conversation skills, attentive listening, and superior writing skills
• Analytical and problem-solving skills with great attention to detail
• Must hold EU citizenship or a valid work permit for Portugal
• Be a local candidate or willing to relocate to Porto, Portugal

• Competitive salary x 14 months
• Guaranteed bonus for the first 3 months of €100 gross or more depending on objectives achieved
• A meal allowance of €9/day (net, meal card)
• Reimbursement of public transport up to €40 (upon presentation of the monthly pass)
• And other benefits:
• Contract duration: Permanent contract including a 3-month probationary period
• An unlimited monthly bonus - based on your team's achievement of objectives (you decide!)
• Free health insurance and social assistance after 3 months of contract
• A free smartphone after 1 year of service and renewed after 3 years
• Possibility of having up to 4 additional vacation days on top of the 22 days (so 26 days depending on current conditions)
• Plenty of activities and a relaxed atmosphere
• Possibility of annual salary evolution according to clear and objective criteria

Your mission

• Receive customer calls
• Welcome and advise customers
• Propose personalized solutions for every call
• Live the company culture and share it daily with your colleagues

No experience in customer relations is necessary. Specialized and paid training is provided from day one to all new employees, who are also supported until they reach autonomy, in order to guarantee the demanding criteria that make the company a quality benchmark in customer service.