Employee Listening & Insights Specialist (f/m/div.)

Company Description

The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people's lives and to work towards a more sustainable future.

Bosch Service Solutions in Lisbon develops and offers Customer Experience, Mobility, and Monitoring solutions for its clients, and plays a prominent role in providing Engineering and Software Development services in the technology market. Every day, our teams find fast, efficient, and innovative solutions for thousands of people.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.

Job Description

At Bosch, we believe that employee feedback is a powerful driver of change. As an Employee Listening & Insights Specialist, you will help transform employee voices into meaningful insights, business decisions, and actions that improve the overall employee experience.

Working at the intersection of people, data, and organizational transformation, you will partner with HR stakeholders and global teams to design listening initiatives, analyze feedback, and support fact-based decision-making across the organization.

Your mission is to connect business needs with employee listening solutions, ensuring that insights are translated into actions that strengthen engagement, wellbeing, leadership effectiveness, and the employee lifecycle.

Your Responsibilities

• Partner with HR and business stakeholders on employee listening and experience topics.
• Translate organizational needs into effective listening activities and solutions.
• Support the delivery of employee surveys, including engagement, wellbeing, pulse, leadership feedback, and lifecycle listening.
• Analyze employee feedback data and identify trends and insights.
• Transform data into clear recommendations and support action planning.
• Collaborate with operational and platform teams to continuously improve listening solutions.

Qualifications

Education

• Bachelor’s or Master’s degree in Human Resources, Psychology, Organizational Development, Business, Data Analytics, or related fields.

Experience

• Experience in Employee Experience, Employee Listening, Organizational Development, People Analytics, or HR Technology.
• Experience with surveys, feedback methodologies, or organizational diagnostics is a plus.

Know-how

• Understanding of employee engagement and employee experience concepts.
• Ability to translate business needs into structured solutions.
• Strong analytical and problem-solving skills.
• Experience with survey platforms (e.g., Qualtrics, Medallia, Peakon, CultureAmp, Glint) or people analytics tools is an advantage.

Languages

• Fluent English (written and spoken).

Working Methods & Style

• Strong stakeholder management and consulting skills.
• Ability to influence and collaborate across different teams and cultures.
• Strong presentation and storytelling skills.
• Comfortable working in an international and dynamic environment.

Personality

You are:

• Curious and customer-focused.
• Data-driven and business-oriented.
• Passionate about improving employee experience.
• Able to build trusted relationships and turn insights into action.