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Back Office Agent – M/F/X – 12-month CDD – Porto – Hybrid

Hybrid in Porto·Added 2 days ago (last checked 11 Nov)

BNP Paribas Portugal

187 open roles

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Our summary

Work mode: Hybrid, Porto
Languages: French

Skills

Back Office

This job advert was originally written in French.

Requirements

What we're looking for

Have a dynamic, flexible, autonomous, and rigorous mindset
Be a good communicator
Proficiency in French
Have a team spirit and a collective work mindset aimed at providing excellent customer service

Pay & benefits

What you'll get

In addition to an attractive salary, here is everything we offer you:

Generous Benefits: Enjoy meal and transport allowances as part of our complete benefits package.
Full Coverage: Be reassured with our excellent insurance package. We offer health insurance, applicable to your spouse and child(ren), as well as life insurance (on an individual basis).
Redefined Flexibility: Adopt our hybrid working model for a perfect balance between commitment and personal flexibility.
Infinite Professional Growth: Nurture your professional aspirations with continuous development opportunities on a local and global scale.
Dynamic Working Environment: Dive into our modern facilities, including zen rooms, free language classes, and various corporate events.
Well-being Culture: Be part of a multicultural environment that prioritizes employee well-being and professional growth.

The role

Within our European Services Center - Cardif Support, based in Porto and Lisbon, Portugal, we form a dynamic center of over 600 multicultural professionals speaking 6 languages.

Our goal? To offer excellence, reliability, and efficiency in service to our clients, both internal and external, by proposing diversified processes and services aligned with the best practices of the insurance industry.

Ready to start a new professional chapter with us?

Become our new Back Office Agent (M/F/X) position based in Porto

Join our dynamic team!

We are a young team that works daily to process all Client requests.

Our mission consists of receiving and formatting all mail, identifying its nature, analyzing its objective, and linking it to the correct files to allow for fluid processing by the management teams, thereby contributing to a high level of service and quality in the end-to-end management of Client requests.

If you wish to contribute to this major challenge, come join our Team!

What you'll do

Receive and format incoming requests
Identify and analyze various documents
Associate received documents with the correct client and the correct Business Line in our management tools
Be part of a pleasant and collaborative working environment within an established company.

DO YOU HAVE WHAT IT TAKES?

If you are ready to shape the future of insurance and your profile matches our vision, send us your application with CV, cover letter, and academic certificates. We look forward to welcoming you to our team!

Note: Only complete applications with all required documents will be taken into consideration

About BNP Paribas Portugal

Industry: Banking

In their own words

Additional information

DIVERSITY AND INCLUSION ARE IMPORTANT TO US!

BNP Paribas Cardif is an equal opportunity employer and is proud to provide equal employment opportunities to all candidates. We are actively committed to ensuring that no individual is discriminated against because of their age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex, or sexual orientation. Equity and diversity are at the heart of our recruitment policy, as we believe they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society in which we live, while remaining faithful to our clients' image.

All open roles at BNP Paribas Portugal