Jobs in Portugal, in English.

ServiceNow Developer Expert

On-site in Lisbon·Added over a year ago (last checked 9 Nov)

act digital

63 open roles

Our summary

Work mode
On-site, Lisbon

Skills

Requirements

What we're looking for

  • Experience as a ServiceNow Developer.
  • Proficiency in ITSM, CMDB, HRSD, Performance Analytics, App-Engine for Scoped Applications, ITBM, and Service Portal technologies.

Nice to have

  • Knowledge of ServiceNow GRC/IRM, SecOps, and BCM is preferred but not required.

Education & certifications

  • Degree in Computer Science or equivalent.

Languages

  • English (Mandatory)

The role

As a ServiceNow Developer, you will be responsible for developing and designing technical solutions on the ServiceNow platform, particularly in the areas of Integrated Risk Management (IRM), Business Continuity Management (BCM), and Security Operations (SecOps).

You will provide application development, maintenance, and technical support by adhering to ServiceNow platform best practices.

What you'll do

  • Configure and code on the ServiceNow platform, including UI changes, workflows, reports, data imports, integrations, scripting, and custom application development.
  • Develop service request process flows according to user requirements using Service Catalog, Workflow, Events, and Notifications.
  • Create reusable utilities to maintain low-code environments.
  • Develop Service Portal applications based on user requirements utilizing ServiceNow platform tools and modules.
  • Automate processes, customize applications, and integrate (SOAP/REST) systems on the ServiceNow platform.
  • Create and maintain system technical design and specifications documentation.
  • Analyze and understand user requirements to enhance system capabilities, automate workflows, and address scheduling limitations during the development and delivery of the ServiceNow roadmap.
  • Perform system and integration testing by providing test data for developed scenarios.
  • Provide support to analysts on technical feasibilities or data.

Soft Skills

  • Strong collaborative skills with the ability to communicate information effectively.
  • Excellent written and verbal communication skills.
  • Ability to make pragmatic decisions in a dynamic environment, consistent with strategic objectives.
  • Critical thinking and strong problem-solving abilities.

About act digital

act digital is an AI-first multinational technology services company that designs and deploys AI solutions, intelligent agents, and digital transformation strategies. Its services span Data & AI, Intelligent Automation, Software Engineering & Quality, Digital Experience, Enterprise Platforms, Application Modernization, Cloud & Infrastructure, and Cybersecurity, delivered through staff augmentation, AI agentic squads, and strategy-to-execution engagements with onshore, nearshore, and offshore models.

With more than 7,000 employees ("impactors") worldwide and over 500 clients served across 12-13 countries, the group works with partners such as AWS, Microsoft, Salesforce, and Databricks, and has been recognized as a leader in digital transformation in the ISG study.

Founded
2011
Employees
7,000+
All open roles at act digital
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