Workday Analyst - Cross Application

Remote in Portugal·Full-time·Added 12 days ago

Sedgwick

3 open roles

Apply

Overview

Job details

Full-time hours
Per the ad.
Fully remote
Only from certain places, per the ad: “This role is fully remote and based in Spain or Portugal.”

Requirements

Have 8+ years of experience
Mid-level role.

Requirements

What we're looking for

The skills you will have when you apply

Strong Workday configuration expertise - hands-on experience configuring and maintaining Workday functionality across applications, including business processes, security, reporting, and data management.
Cross-application Workday knowledge - the ability to understand how Workday modules and processes interact, assess the wider impact of configuration changes, and support solutions across multiple functional areas.
HRIS and systems understanding - strong knowledge of HR systems administration, configuration principles, system controls, data integrity, and technical and functional support.
Business process improvement - the ability to identify opportunities to simplify, standardise, and automate processes while making effective use of Workday functionality and recognised best practices.
Technical troubleshooting and problem-solving - experience investigating system issues, unexpected results, integration errors, and process weaknesses, with the ability to identify root causes and recommend sustainable solutions.
Reporting and data capability - experience developing or modifying Workday reports, supporting data requests, performing audits and reconciliations, and using data to inform business decisions.
Testing and release management - experience assessing system changes, coordinating testing activities, supporting releases or patches, documenting outcomes, and communicating changes to end users.
Business analysis and stakeholder partnership - the ability to understand business requirements, explain system capabilities and limitations, develop practical solutions, and build effective relationships with Colleague Resources, Total Rewards, IT, vendors, and business teams.
Project and change management - strong organisational skills, with the ability to manage multiple priorities, contribute to complex projects, maintain accurate documentation, and meet deadlines.
Clear communication and international collaboration - excellent written, verbal, and presentation skills, with the ability to communicate technical topics clearly and work effectively in an international team environment.

Nice to have

Experience and education

Bachelor's degree in information systems, computer science, human resources, business administration, or a related field is preferred.
Eight years of HRIS or technical systems experience, including hands-on Workday configuration and support, or an equivalent combination of education and experience.
Experience supporting Workday across multiple functional areas, including business processes, security, reporting, data integrity, releases, and integrations, is strongly preferred.
Experience working with third-party vendors and collaborating with international, cross-functional teams is an advantage.

The role

Workday Analyst - Cross Application - Full Remote Spain or Portugal

We're looking for a Workday Analyst - Cross Application to configure, support, and continuously improve Workday and other Colleague Resources systems. This role is central to ensuring system reliability, data integrity, security, and business process efficiency while helping teams maximise the value of Workday.

You'll manage Workday configuration across applications, optimise business processes, investigate technical and functional issues, and support releases, reporting, integrations, and system enhancements. Working with international HRIS, HR, Total Rewards, IT, business teams, and external vendors, you'll translate organisational needs into practical, scalable, and sustainable solutions.

What you'll do

Key Responsibilities

Configure, maintain, and enhance Workday modules, business processes, security, and related system functionality.
Review and implement new Workday modules, features, and updates while improving existing configurations and processes.
Identify opportunities to streamline and automate Colleague Resources processes through Workday enhancements and new functionality.
Investigate technical issues, unexpected results, and process weaknesses, identifying root causes and recommending effective solutions or alternative approaches.
Partner with HR, Total Rewards, IT, and business stakeholders to understand requirements, explain system capabilities and limitations, and translate business needs into system designs.
Manage the ongoing configuration, design, maintenance, and implementation of Workday and other Colleague Resources applications, including the preparation of configuration specifications and supporting documentation.
Maintain data integrity through periodic audits, reconciliations, mass data changes, and continuous improvement of business processes.
Ensure change management documentation, procedures, and internal controls meet audit and compliance requirements.
Participate in the review, testing, and implementation of Workday's biannual releases and other system releases or patches.
Assess the impact of new functionality, coordinate regression testing, and communicate system changes and benefits clearly to end users.
Develop and maintain custom reports based on stakeholder requirements, supporting regular reporting cycles, ad hoc requests, surveys, and internal audits.
Analyse HR data and provide meaningful information to support leadership decision-making.
Coordinate accurate data exchanges with benefits providers and other third parties, troubleshoot integration issues, and support the setup of new integrations when required.
Collaborate with third-party application management and technical management vendors to ensure functional and technical requirements are understood and delivered.
Contribute to special projects and broader HRIS initiatives as required.

How you'll work

Working context

This role is fully remote and based in Spain or Portugal.
You will collaborate with international HRIS, HR, Total Rewards, IT, business teams, and external vendors across countries and time zones.
You will contribute to the reliability, continuous improvement, and effective use of Workday and related HR systems across the organisation.

About Sedgwick

Sedgwick is a global leader in technology-enabled risk, benefits, and integrated business solutions, providing claims administration, loss adjusting, and risk management services to insurers, corporations, and public entities. With over 50 years of history and a workforce of more than 30,000 professionals across 80+ countries, the company handles millions of claims annually, spanning property, casualty, marine, energy, and technical risks. Sedgwick operates as a third-party administrator (TPA), partnering with major insurers and self-insured organizations to manage claims efficiently and accurately.

In Spain, Sedgwick operates through its EFI Global brand, with a strong presence in Barcelona and Madrid, where it hires technical experts, claims adjusters, and investigators across lines of business such as fire, energy, marine cargo, and liability. The company is actively recruiting international professionals for roles like Workday Integration Analyst (full remote in Spain or Portugal) and environmental specialists, making it a relevant employer for international talent. Sedgwick's Spanish operations are part of a global network, offering opportunities to work on international claims and to develop a career in a specialized, growing sector of the insurance industry.

Founded: 1985
Employees: 30,000
Headquarters: Memphis, USA

In their own words

About the company & team

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

About Sedgwick

Sedgwick is the world's leading risk and claims administration partner, helping clients thrive by navigating the unexpected. The company's expertise, combined with advanced AI-enabled technology, supports solutions in claims administration, loss adjusting, benefits administration, and product recall.

By joining Sedgwick, you'll be part of something truly meaningful. Our colleagues support people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

All open roles at Sedgwick