Head of Yield and Business Operations

Key Responsibilities

Business Operations & Strategic Coordination (Chief of Staff Function)

Own and set the operating cadence and drumbeat for both Goods and Advertising businesses, establishing clear rhythms for execution and accountability

Set, cascade, and manage OKRs across revenue functions, running the leadership review cadence to ensure decisions are tracked and actioned, not merely discussed

Serve as the home for unallocated cross-functional strategic work, surfacing and resolving potential conflicts between business units before they escalate

Manage effectively through the matrix organization, coordinating across geographies and functions to drive alignment

Lead strategic planning sessions and workshops to ensure informed, timely decision-making

Revenue Management - Advertising (Primary Focus)

Make tough strategic decisions on inventory allocation across demand channels and geographies

Set pricing strategy and discount allowances relative to rate card to optimize yield and drive total revenue together with our Analytics team

Manage complex trade-offs between ad quality, user experience, and revenue generation

Own yield optimization within pricing and inventory constraints

Monitor and drive total revenue performance against targets

Go-To-Market Operations - Goods

Own all go-to-market operations that cross segment lines on the Goods side - acting as the connective tissue between Goods commercial teams, partners, and the broader organization

Manage external partnerships and PSP partner relationships, ensuring commercial arrangements are in place, executed, and maintained effectively

Drive compliance initiatives and ensure regulatory readiness across Goods commercial activities

Own CS enablement for Goods, partnering with customer success functions to ensure commercial tooling, processes, and handoffs are fit for purpose

Set and maintain the operating rhythm for Goods GTM, including cadence, reporting, and cross-functional accountability structures

What We're Looking For

8+ years of experience in revenue management, business operations, strategy, or Chief of Staff-type roles

Proven experience managing effectively in matrix organizations across geographies and functions

Strong analytical and financial acumen with excellent judgment on complex business trade-offs

Track record of building operational discipline, setting cadence, and driving accountability across teams

Experience managing revenue optimization with both financial and non-financial metrics

Exceptional communication and negotiation skills; ability to influence across organizational boundaries without direct authority

Strategic thinker who can balance short-term revenue capture with long-term competitive positioning

Comfortable with competitive market dynamics and strategic differentiation challenges