Network and Security Support Technician - Lisbon

• Higher education in IT;
• Up to 5 years of experience in enterprise network environment support roles (in large-scale companies);
• Hands-on support experience in routing, switching, and wi-fi;
• Knowledge of firewalls and network security;
• Good knowledge of network protocols (TCP/IP, BGP, OSPF, others);
• Experience with the following technologies or similar: HP, Aruba, Palo Alto, Palo Alto Prisma;
• Preferably with experience supporting these technologies;
• Experience using ticketing platforms (preferably ServiceNow);
• Fluent technical communication skills in English;
• Good interpersonal skills.

• Diagnosis and resolution of switching, routing, wi-fi, and firewall problems;
• Ensure compliance with network security policies;
• Management and operation of network equipment;
• Work with enterprise firewalls;
• Support the configuration of VPNs, VLANs, ACLs, and secure network segmentations;
• Communication with technical stakeholders in English;

Work arrangement: Hybrid, 2x per week, Lisbon.

Noesis is looking for the following profile: