Website Services QA Specialist

Position Snapshot

Location: Lisbon, Portugal

Company: Nestlé Business Services
Full-time / Hybrid mode

About us

Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Services (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

As a Website Services Quality Assurance Specialist you will be responsible for the quality of the Nestlé corporate/brand website projects and functional quality of technical solutions provided by the Website Content Management team and the Tech team. The QA specialist is responsible for test execution within allocated timeframe, making sure that Project deliverables are compliant with Market/Brand requirements. Follow the Testing process. Ensuring visibility and traceability of testing process for high-quality deliverables. Define the scope of testing within the context of each assigned project/task. Report the appropriate test measurements and metrics to the Testing Team.

A day in the life of...

• During the project kickoff/start and requirement gathering stage, assist and let the team lead know of any improvements or inconsistencies. Gather requirements during walkthrough meetings.
• Provide inputs on areas of the test plan document, such as: scope, assumptions, risks and any other area that the team member has an input on.
• Be in charge for your individual project type/stage. Participate and contribute to test scenario creation, writing test cases for functional testing of technical solutions.
• Contribute to the creation of the traceability matrix for the category that you are individually responsible for.
• Execute test cases, set appropriate test case statuses and report progress. Notify immediately of showstoppers or issues impacting testing timelines. Report defects comprehensively.
• Assist the team lead in daily status reports to all team members involved in Project/delivery completion.
• Assist the team lead in the test closure tasks (e.g test closure report, official QA sign off etc.). Provide information about the overall project- its successes, areas of improvement, lessons learnt, best practices implemented, etc.

What will make you successful

• Advanced level of English.
• Basic knowledge of STLC and SDLC preferred.
• Data analysis and statistical skills.
• Hands-on experience with Content Management Systems (preferably Drupal 7 and 8) and content optimization.
• Basic knowledge of HTML, CSS, Java.
• Ability to work with ticketing and workflow tool.
• Detail-oriented.
• Defining continuous improvement in daily activities.
• A team-oriented mentality and attitude where the work is approached with empathy, enthusiasm, ownership, responsibility, adaptability, balance and resilience.
• Meeting deliverable requirements, service level agreements and specific targets.
• Ensuring good time management (including down time).
• Good communication skills (team collaboration, call, chat, email, tickets, etc.) with excellent response times.
• Working in a corporate and multi-cultural environment

What we offer
Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you: • Development of expertise in Nestlé's Shared Services Business; • Immersion in a culturally diverse team; • Local and international exposure;
• Flexible working environment;
• Engagement and wellbeing activities;
• Competitive salary and annual bonus according to your performance;
• Meal allowance card;
• Flex Benefits - at NBS you can choose what benefits are more suitable for you;
• Make part of the Nestlé Club and get discount in several partners;
• Free coffee (and good coffee) at the office;
• Shop with special discounts for employees;
• Company equipment according to professional needs;
• Medical support available at the office (in Lisbon);
• E-learning courses and training program to get you where you aim to be;
• Career progression and possibilities for international career;