Academy Assistant 40H - Auchan Faro

Start your journey at Auchan Retail Portugal and come be part of a team focused on the well-being of its employees and customer satisfaction.

Together we will improve the customer experience and win over residents with next-generation retail!

Point of contact between the Store Academy and the Auchan Live Coordinator;

Point of contact with the Life Zone Customer Manager and their Academy;

Contact with the São, Local, and Bom teams of your Zdv, to implement actions.

Contact with specialist colleagues such as Nutritionists, Chefs, Trainers, and others to implement actions in your Academy

Contact with external providers: Chefs, speakers, influencers, specialists, and others who will develop actions in your Academy;

Accompanying visits to the space for potential partners for space rental;

Ensuring communication elements for events (event descriptions, event templates, drafting of store radio messages)

Promoting Academy actions and events in your store and eventual local media. Responsibilities for

Implementation of centrally organized events;

Follow-up and contact with the Chef/speaker of the event;

Prospecting partners for actions in the Academies; Management of your Academy's Calendar;

Preparation of the monthly calendar for your Academy;

Organization and animation of local events for customers, in coordination with the Zdv Customer Manager;

Contact with local partners;

Organization of events for employees;

Support in sourcing local event suppliers.

Ensuring the satisfaction of internal and external customers participating in Academy actions

Prospecting customers/partners interested in renting the space with the support of the Zdv Customer Manager

Handling requests for invoice issuance in the case of rentals to your Academy.

Purchasing necessary items for the Academy;

Purchasing ingredients and preparing all materials necessary for conducting workshops and activities;

Managing the Academy's ingredient stock, avoiding waste and promoting reuse for other actions

Ensuring the smooth running of all your Academy's events;

Presence and reception of guests and external participants;

Ensuring the good condition of the academy.

Reporting local Academy costs;

Reporting actions developed in your Academy and other KPIs;

Create an events agenda and manage the calendar, ensuring the necessary resources for the Auchan Live actions of your Academy.

PURPOSE

Create an events agenda and manage the calendar, ensuring the necessary resources for the Auchan Live actions of your Academy.

TASKS / RESPONSIBILITIES

Customer Focus

Collaboration

Effective Communication

Organization

Experience in customer relations is valued

Experience in event organization is valued

A passion for gastronomy and the food area is valued