Operational Excellence Technician | Area Manager - Bragança/Vila Real

Do you like being in the field, getting to know the reality of the stores up close and transforming operational challenges into opportunities for improvement?

We are looking for a(n) Operational Excellence Technician to support the Intermarché stores in the geographical area of Bragança and Vila Real, working closely with the teams and store managers to identify improvement opportunities and implement solutions that promote more efficient processes, greater productivity, and a better experience for customers.

• Regularly visit stores, analyzing the operation and key performance indicators;
• Identify opportunities for improvement in processes, productivity, and customer experience;
• Work closely with store managers to identify problems and seek solutions;
• Define and monitor action plans, supporting their implementation in the field;
• Promote the sharing of best practices and contribute to a culture of continuous improvement;
• Prepare clear, objective, and results-oriented monitoring reports.

• 12th grade or higher education, preferably in Management, Logistics, Engineering, Economics, or similar areas;
• Minimum of 2 to 3 years of experience in operational roles, preferably in a store environment or the retail sector;
• Practical knowledge of store operations and key operational processes;
• Ability to analyze indicators, identify opportunities for improvement, and transform them into concrete actions;
• Knowledge of continuous improvement and structured problem-solving;
• Good communication, analysis, and organizational skills, combined with a strong orientation toward the field and results;
• Training or experience in continuous improvement, operations, retail, or franchising contexts will be valued.