Capacity
Capacity is an AI-powered customer support platform that automates helpdesk operations for enterprises.
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Capacity is an AI-powered customer support platform that automates helpdesk operations for enterprises. The company provides a knowledge base and virtual assistant that can answer employee and customer questions, reducing ticket volume and improving response times. Headquartered in St. Louis, USA, Capacity serves a range of industries and has established itself as a player in the AI customer support space.
Capacity has recently expanded its engineering presence to Spain, with open roles for software engineers focused on secure AI. The company's culture emphasizes innovation and technical excellence, and it is actively hiring international talent to join its remote-friendly teams. For international professionals, Capacity offers the opportunity to work on cutting-edge AI technology while being part of a growing global company.
Company History
Capacity was founded in 2017 by David Karandish and Chris Sims, who previously built and sold Answers.com. The company quickly gained traction in the AI customer support market, raising significant funding to expand its platform. Today, Capacity serves hundreds of enterprises and continues to innovate in the AI space.